Employee Referral

Sutherland Global ·jobs.sutherlandglobal.com

Location Mumbai, MH, India
Type Full time
Level Mid
Source Shazamme
Technology
Apply direct

Company Description:

Sutherland is a global leader in business and digital transformation. Over the last 38 years, we have partnered with some of the most respected and future-forward companies to drive revenue growth, boost operational efficiency, and enable innovative business models.

Job Description:

Customer Service Consultants in this role get to:

Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.

Qualifications:

  • High school diploma or GED
  • Demonstrated ability to perform at a high level, to support our high volume of inbound calls
  • Excellent verbal and written communication skills; proficient reading skills required
  • Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
  • Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
  • Prior customer service experience preferred

Additional Information:

All your information will be kept confidential according to EEO guidelines.

Frequently asked questions

Who is hiring for the Employee Referral role?
Sutherland Global is hiring for the Employee Referral position, a Shazamme client. Apply directly on the employer's career site.
Where is the Employee Referral job located?
The Employee Referral role with Sutherland Global is based in Mumbai, IN.
Is the Employee Referral role full-time or contract?
This is a full time position at Sutherland Global.
What experience level is the Employee Referral role?
The Employee Referral position is aimed at mid-level candidates.
How do I apply for the Employee Referral role at Sutherland Global?
Apply directly on Sutherland Global's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct