Data Operations Support(Fully Remote)

Position Overview

We are seeking a detail-oriented Reporting & Data Support Specialist to support daily reporting operations and data file distribution activities. This position is responsible for maintaining reporting schedules, ensuring data integrity, supporting documentation and record maintenance, and providing first-level support for reporting systems.

The ideal candidate is organized, analytical, and customer-focused, with experience in reporting, documentation management, and administrative support. Strong Excel and Microsoft Office skills are essential.

Key Responsibilities

• Monitor a shared department email inbox and route work requests to the appropriate team members.
• Monitor reports and coordinate with business partners to ensure the accuracy and integrity of data within company databases.
• Maintain automated reporting schedules and distribution lists based on business needs.
• Manage report inventory records to ensure the accurate distribution of batch-processed data files.
• Maintain documentation and records that support accurate reporting of client and business-specific data using tools such as:
  • TXT files
  • CSV files
  • Database records
  • User interfaces
• Provide first-level technical support for assigned reporting systems and reports, escalating issues when appropriate.
• Coordinate with vendors regarding reporting systems and related processes as needed.
• Run database queries to identify obsolete, inactive, or inconsistent records and support ongoing data integrity efforts.
• Follow established business policies and procedures to ensure reporting commitments are met.
• Assist with additional reporting and administrative projects as assigned.

Minimum Qualifications

• 2–4 years of office or administrative experience.
• Experience with reporting, documentation, or records maintenance.
• Proficiency with Microsoft Word and Excel.
• Strong attention to detail and organizational skills.
• Excellent time management and multitasking abilities.
• Strong written and verbal communication skills.
• Excellent customer service and interpersonal skills.

Preferred Qualifications

• Experience maintaining reporting schedules or report distribution processes.
• Experience working with databases or reporting systems.
• Familiarity with TXT and CSV file formats.
• Previous experience providing technical or system support.

Required Skills

• Report Administration
• Documentation & Records Management
• Microsoft Excel
• Microsoft Word
• Data Integrity
• Administrative Support
• Critical Thinking
• Problem Solving
• Time Management
• Organization
• Written & Verbal Communication
• Customer Service