Duty Manager – TAB / Food & Beverage Venue

On behalf of our client, we are seeking a motivated and capable Duty Manager to join a busy and well-established hospitality venue. This is a hands-on leadership role overseeing daily operations across TAB, bar and food service areas, ensuring a consistently high standard of customer experience and operational performance.
Our client is open to both experienced Duty Managers and individuals who may not yet hold formal supervisory titles but demonstrate the aptitude, attitude and drive to step into a leadership pathway and grow within the hospitality industry.
This is an excellent opportunity for someone looking to take the next step in their career, particularly those who have strong hospitality experience and are ready for development into a leadership role.

Key Responsibilities

• Oversee day-to-day venue operations across TAB, bar and food service areas
• Support and lead staff during busy service periods
• Ensure a high standard of customer service is consistently delivered
• Manage cash handling, reconciliations and end-of-shift procedures
• Maintain compliance with RSA, RSG/RCG and venue policies
• Support stock control, venue presentation and general operational standards
• Respond to customer enquiries, feedback and service issues in a professional manner

About You We are seeking candidates who bring:

• A strong interest in hospitality, TAB and venue operations
• The ability to lead or develop into leading a team
• Confidence in customer-facing and fast-paced environments
• Strong communication and problem-solving skills
• The ability to remain calm under pressure
• Flexibility to work nights, weekends and public holidays
• Current RSA and RSG/RCG

Workplace Culture

Our client is committed to maintaining a safe, respectful and positive workplace for all staff and patrons.
The promotion of happy and safe working environments and strict adherence to WHS policies is an absolute MUST for this role. A strong team culture, professionalism and customer-first approach are central to the success of the venue.

What’s on Offer

• Supportive and structured working environment
• Opportunity to grow into or further develop leadership capability
• Exposure to TAB, bar and food service operations
• Competitive salary package aligned to experience and responsibility
• Accomodation COULD be available to the right candidate

How to Apply

Interested applicants are to submit a resume and cover letter outlining:

• Your passion for the hospitality industry
• Your relevant experience in hospitality, TAB and customer service
• Your capability and/or interest in stepping into a leadership role

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