AO2 Customer Service Officer
Kingston Human Capital ·www.kingstonhumancapital.com.au
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Are you an experienced Customer Service Office or Contact Centre professional interested in upcoming opportunities within the Queensland public sector?
Your new role
This role will suit you if enjoy working in busy, high-volume customer service environments, are confident communicating with a diverse range of customers.
What you will be doing:
To be successful in this role, you will be able to demonstrate:
Previous experience in a similar role within Government, Travel, Retail, Insurance, Hospitality or other high-volume service environment would be highly regarded.
What's in it for You?
To apply, click APPLY NOW and upload your resume in MS Word format.
If you have any questions prior to applying, please contact:
Alana Hunter
Principal Consultant
alana@kingstonhumancapital.com.au
Kingston Human Capital specialises in recruitment and human capital management services to the Queensland Government and Public Sector.
If this role isn’t quite right for you, but you are seeking your next opportunity, reach out for a confidential discussion about your career.
Your new role
This role will suit you if enjoy working in busy, high-volume customer service environments, are confident communicating with a diverse range of customers.
What you will be doing:
- Managing and responding to inbound enquiries via phone, email, online and in person
- Processing a variety of applications, requests, transactions and general administration
- Qualify enquiries through questioning and providing accurate answers and information
- Accurately entering and maintaining customer information into systems
- Working collaboratively within a fast-paced environment
To be successful in this role, you will be able to demonstrate:
- Previous experience in a Customer Service, Contact Centre, Admissions or high-volume Administration role
- Strong verbal and written communication skills
- Excellent listening, questioning and problem-solving abilities
- Strong data entry skills and the ability to navigate multiple computer systems
- Good time management and the ability to prioritise competing workloads
- A professional, positive and customer-focused approach
- Valid Driver's License
- Ability to successfully pass a Criminal History Check
Previous experience in a similar role within Government, Travel, Retail, Insurance, Hospitality or other high-volume service environment would be highly regarded.
What's in it for You?
- Initial 5-month contract, with potential extension
- $40.50 Per Hour + 12% Superannuation
- 37.5 hours per week, Monday to Friday
- Multiple locations across Moreton Bay and Brisbane Southside available - Brisbane CBD preferred
- Weekly pay cycles
- No payroll deductions for our services
To apply, click APPLY NOW and upload your resume in MS Word format.
If you have any questions prior to applying, please contact:
Alana Hunter
Principal Consultant
alana@kingstonhumancapital.com.au
Kingston Human Capital specialises in recruitment and human capital management services to the Queensland Government and Public Sector.
If this role isn’t quite right for you, but you are seeking your next opportunity, reach out for a confidential discussion about your career.
Frequently asked questions
Who is hiring for the AO2 Customer Service Officer role?
Kingston Human Capital is hiring for the AO2 Customer Service Officer position, a Shazamme client. Apply directly on the employer's career site.
Where is the AO2 Customer Service Officer job located?
The AO2 Customer Service Officer role with Kingston Human Capital is based in Brisbane, AU.
Is the AO2 Customer Service Officer role full-time or contract?
This is a full time position at Kingston Human Capital.
What experience level is the AO2 Customer Service Officer role?
The AO2 Customer Service Officer position is aimed at mid-level candidates.
How do I apply for the AO2 Customer Service Officer role at Kingston Human Capital?
Apply directly on Kingston Human Capital's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.