Business Analyst - ServiceNow
Starfish Consulting Bullhorn ·www.starfishconsulting.co.nz
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We’re looking for an experienced Business Analyst to join a high-performing team. This role is heavily focused on high-quality user story development, working within an Agile environment and contributing to the ongoing evolution of a large, enterprise-scale platform.
About the Role
What You’ll Bring
If this sounds like you, apply now! Alternatively, email your CV and interest to Gus Thompson on gus.thompson@starfishconsulting.co.nz
About the Role
- You’ll work closely with a Product Owner, developers, and stakeholders to translate business needs into clear, actionable requirements that support sprint delivery.
- This is a hands-on BA role where your ability to write sharp user stories, manage backlogs, and bridge technical and business teams will be key to success.
- User Stories & Backlog: Translate requirements into prioritised, sprint-ready user stories with clear acceptance criteria in ServiceNow
- Agile Delivery: Support Agile ceremonies and prioritisation while providing real-time guidance to delivery teams
- Stakeholder Engagement: Engage stakeholders, run workshops, and bridge business and technical teams
- ServiceNow Platform: Manage backlog and stories in ServiceNow, ensuring alignment with platform best practices
- Process Improvement & QA: Drive process improvements, support UAT, and ensure solutions meet business needs
What You’ll Bring
- Proven experience as a Business Analyst in Agile environments
- Strong capability writing user stories and acceptance criteria
- Hands-on experience with ServiceNow (ideally Agile module)
- Ability to translate complex requirements into clear, concise deliverables
- Strong stakeholder engagement and communication skills
- Solid understanding of Scrum / Kanban frameworks
If this sounds like you, apply now! Alternatively, email your CV and interest to Gus Thompson on gus.thompson@starfishconsulting.co.nz
Frequently asked questions
Who is hiring for the Business Analyst - ServiceNow role?
Starfish Consulting Bullhorn is hiring for the Business Analyst - ServiceNow position, a Shazamme client. Apply directly on the employer's career site.
Where is the Business Analyst - ServiceNow job located?
The Business Analyst - ServiceNow role with Starfish Consulting Bullhorn is based in NZ.
Is the Business Analyst - ServiceNow role full-time or contract?
This is a full time position at Starfish Consulting Bullhorn.
What experience level is the Business Analyst - ServiceNow role?
The Business Analyst - ServiceNow position is aimed at mid-level candidates.
How do I apply for the Business Analyst - ServiceNow role at Starfish Consulting Bullhorn?
Apply directly on Starfish Consulting Bullhorn's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.