Post-Eligibility Specialist

Work Arrangement: Onsite with potential to transition to Hybrid
Schedule: Monday–Friday

Position Overview

We are seeking a highly organized and detail-oriented Post-Eligibility Specialist to manage a caseload of dependent youth receiving federal benefits, including Social Security, Veterans, and/or Railroad Retirement benefits.

This position is responsible for actively monitoring cases, maintaining accurate documentation, and ensuring continued compliance with applicable federal benefit program guidelines and Arizona Revised Statute (A.R.S. § 8-468).

The ideal candidate will be comfortable managing a high-volume caseload, reviewing detailed case information, meeting deadlines, and working within established state and federal regulations.

Key Responsibilities

• Monitor and actively manage an assigned caseload of dependent youth receiving federal benefits.
• Manage a caseload that may include up to approximately 300 individual cases.
• Monitor Social Security, Veterans, and Railroad Retirement benefits as applicable to assigned cases.
• Ensure cases remain compliant with applicable federal benefit program guidelines.
• Ensure compliance with Arizona Revised Statute (A.R.S. § 8-468).
• Review case information and documentation for accuracy and completeness.
• Maintain accurate and timely case records.
• Monitor case activity and complete required follow-up within established timelines.
• Coordinate with internal and external stakeholders regarding benefit-related matters.
• Manage competing priorities and deadlines within a high-volume environment.
• Perform additional case management and administrative responsibilities as assigned.

Ideal Candidate

The ideal candidate will have:

• Strong case management and organizational skills.
• Experience managing a high-volume workload or caseload.
• Excellent attention to detail and documentation skills.
• Ability to interpret and follow policies, procedures, statutes, and program guidelines.
• Strong written and verbal communication skills.
• Ability to independently prioritize and manage multiple deadlines.
• Experience with Social Security or other federal benefit programs is a plus.
• Government, social services, eligibility, benefits, case management, or similar experience is beneficial.
• Strong computer and data-entry skills.

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.