Delivery Enablement Engineer (BSS)

A Global IT Service firm is looking for a Delivery Enablement Engineer for its Technology Platforms Division. 

Responsibilities:
- End-to-End Delivery Management: Drive the delivery of backend-heavy EPICs for major BSS releases from design through to release.
- Technical Coordination: Act as the primary bridge between business requirements and technical execution, ensuring all backend designs (HLD/LLD) meet strict release readiness criteria.
- Resource & Capacity Planning: Manage cross-team capacity and resource allocation across global teams (Japan, India, China, Singapore) to ensure timely delivery.
- Blocker Resolution: Proactively identify and resolve technical blockers, driving accountability for High-Level Estimates (HLE) and design completion dates.
- Team Leadership: Manage and mentor project management staff, providing technical support and direction to ensure efficient departmental operations.
- Stakeholder Management: Regularly interact with senior management and stakeholders to report on progress, manage expectations, and persuade on complex matters to achieve desired outcomes.

Required skills:
- More than 7 years of experience in project/program management within a large-scale software engineering environment.
- Proven experience in managing cross-functional, global teams (remote/distributed teams).
- Strong technical background with the ability to understand and review backend system designs (HLD/LLD).
- Experience in managing budgets, resource allocation, and project schedules for complex, large-scale systems.
- Excellent stakeholder management and communication skills, with the ability to influence senior management and navigate complex organizational landscapes.
- Strong analytical skills, with the ability to solve ill-defined problems and implement effective processes.

Why should you apply:
- Global business
- You will be working with international team members 
- Free breakfast, lunch and dinner at the cafeteria 


Company Overview:
his is a global company with a strong presence in multiple business sectors. It has achieved sustained growth both domestically and internationally, including in the U.S. and Europe. The company prides itself on its diverse and international environment, providing ample career opportunities and a commitment to equal opportunity. With a wide range of business activities, the company also works with various technologies. You can choose your preferred working environment, whether Windows or Mac! Meals at the employee cafeteria are free, and the chef regularly comes up with new menus, ensuring you never get bored of the meals!

Work Hours: 9:00 AM – 5:30 PM (Flextime or staggered working hours possible)
Work Style: Hybrid (Typically 4 days in the office, 1 day working from home)
Holidays: Saturdays, Sundays, public holidays, New Year holidays, paid leave, bereavement leave, and other special leave
Benefits: Full social insurance (employee pension insurance, health insurance, worker’s accident compensation insurance, unemployment insurance), DC pension plan, transportation allowance, childcare and caregiving support, cafeteria, retirement benefit system, welfare services (Relo Club), health counseling services, relocation support (visa support, moving), employee discounts (moving, language classes, etc.), and more
Interview Process: 3~4 times