Sales Force Excellence Specialist

Monroe Consulting Group, an Executive Recruitment firm, is partnering with an organisation in the Information Technology industry to hire a Sales Force Planning Specialist. This opportunity is based in Malaysia. The organisation is seeking a commercially minded professional to drive sales force performance, optimise sales effectiveness, and translate strategic initiatives into measurable business outcomes across a large, channel-oriented sales organisation.

Position Overview

Drive sales force performance by leveraging data, insights and innovative frameworks to enhance commercial effectiveness across multiple channels.
Play a key role in shaping sales behaviours, improving operational excellence, and supporting sustainable revenue growth through strategic performance initiatives.

Key Responsibilities

• You are responsible to drive performance across a large, diverse sales force driving multiple products. Ensure consistency in performance standards while adapting to local realities.
• You must be able to translate data into actionable strategies that influence real field behaviour (i.e. KPI, Commission). Develop deep visibility into performance drivers across individuals, regions, and channels and turn insights into clear executable actions for the field.
• You are to design and implement innovative sales ways of working (WoW) for the sales force on how they operate day-to-day. Ensuring routines, tools and reporting frameworks are actively practised.
• You will be required to build partnership with regional leaders, sales managers, and cross-functional teams to drive performance initiatives.
• You are to lead performance reviews and drive accountability across teams with clear, insight-driven storytelling.
• You are to continuously be innovative looking at ways to introduce fresh ideas to improve sales effectiveness such as gamification.

Requirements

• You have a Bachelor’s degree in Business, Economics, Analytics, or related field.
• Your experiences is between 3–6+ years in sales operations, commercial analytics, or sales excellence. Gamification knowledge is a bonus.
• You have strong analytical thinking with the ability to translate data into action.
• You have proven you have abilities to manage complexity across large and diverse teams or markets.
• You have experience in designing or improving sales processes and performance frameworks.
• You have a proved track record in having high levels of creativity in problem-solving and approach design.
• You are highly outgoing and a confident communicator—comfortable engaging with all levels of the organization.
• You are energetic, proactive, and able to thrive in fast-paced environments.