Accounts & Customer Coordinator

We are partnering with a well-established, global organisation specialising in innovative technology and engineering products to recruit an experienced Bookkeeper / Accounts & Customer Service Coordinator.

This is a varied, hands-on role suited to someone who enjoys working across bookkeeping, accounts administration and customer service. You'll play an important role in supporting the day-to-day finance and operational functions of the business, while being a key point of contact for customers and ensuring orders are processed and delivered efficiently.

Working closely with the Finance Manager, you'll enjoy a broad role where no two days are quite the same.

The Role

• Manage day-to-day bookkeeping, including accounts payable, receivable, debtor follow-up and reconciliations.
• Assist with credit management, customer statements and month-end/year-end activities.
• Handle customer enquiries via phone and email, providing timely updates on pricing, product availability and deliveries.
• Process sales orders and coordinate order fulfilment from receipt through to dispatch.
• Liaise with internal teams, suppliers and freight providers to ensure smooth and timely delivery.
• Raise purchase orders, monitor stock levels and coordinate inventory replenishment.
• Maintain accurate customer, supplier and financial records, along with relevant reporting.
• Identify opportunities to improve processes and enhance customer service.

About You
To be successful in this role, you will bring a combination of bookkeeping knowledge, strong customer service skills and a proactive approach to getting things done

• A Certificate III in Bookkeeping, Diploma of Accounting or another recognised bookkeeping/accounting qualification (preferred)
• At least 3 years' experience in a similar bookkeeping, accounts administration or finance support role.
• Practical experience across accounts payable, accounts receivable and reconciliations.
• A strong customer service mindset with excellent communication skills.
• Confidence managing customer enquiries and building positive working relationships.
• Strong attention to detail and the ability to manage competing priorities.
• Good systems skills and the ability to pick up new software quickly.
• A hands-on, organised approach with the initiative to work autonomously and as part of a small team.
• Experience with a recognised ERP system, ideally D365 would be advantageous.

What's on Offer?

• Join an established international organisation with a strong reputation in its field.
• A varied position combining bookkeeping, accounts and customer service.
• Work closely with and receive support from an experienced Finance Manager.
• A stable environment where you can take ownership of your responsibilities and make a genuine contribution.
• The opportunity to develop your skills across finance and business operations.
• Flexibility with start and finish times - work the full-time hours that work for you

If you're a qualified bookkeeper who enjoys variety, building customer relationships and being involved in the day-to-day running of a business, we'd love to hear from you.

Apply now by sending through an updated resume or contact Stacey Psaridopoulos or Jess Cossari at Veritas Recruitment for a confidential discussion.