Product Designer(Mail/Calendar)

About the Role

What You’ll Do

• Lead end-to-end UX design for core areas of Email (inbox, composition, search, automation) or Calendar (scheduling, views, reminders, team availability), plus cross-product integrations with Zoom tools.
• Drive user research (interviews, usability tests) and data analysis to uncover pain points and turn insights into design solutions.
• Create high-quality user flows, wireframes, prototypes, and polished visuals; ensure cohesive UX across Email & Calendar.
• Contribute to the Zoom design system, upholding consistency, accessibility, and brand alignment.
• Collaborate cross-functionally to align product strategy with user needs; iterate designs using feedback and data.
• Mentor junior designers and lead critiques to elevate team-wide UX quality.

What We’re Looking For

• 5+ years of 2C/2B UX/Product Design experience; strong portfolio showcasing visual design and work on communication/productivity tools.
• Deep expertise in information architecture, interaction design, and usability for dynamic content and time-centric workflows.
• Proficiency in Figma and prototyping tools (Protopie, Framer, etc.).
• Track record of simplifying complex workflows (e.g., cross-app integration, team scheduling) into intuitive experiences.
• Experience with user research, usability testing, and A/B testing; ability to synthesize findings into actionable recommendations.
• Strong communication, storytelling, and stakeholder alignment skills; collaborative mindset for fast-paced, iterative environments.
• Fluency in English, with the ability to use English as a working language for cross-functional collaboration and documentation.
• A major plus: active user of Email/Calendar platforms (Gmail, Outlook, Google Calendar, etc.); first-hand understanding of user pain points.

Why Zoom Email & Calendar?

• Build a transformative, unified product suite redefining next-generation team communication and time management.
• Shape a key product from the ground up at a globally trusted tech brand.
• Influence design culture and impact millions of users worldwide.
• Collaborate with a diverse and talented team passionate about user-centric innovation.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.