Branch Manager (East Java)

Monroe Consulting Group is currently seeking an experienced Branch Manager on behalf of a reputable company in the multifinance industry, based in Surabaya.

We are looking for a commercially driven leader with strong experience in branch operations, business development, and financing management across both Retail and Wholesale Financing.

Key Responsibilities

• Lead overall branch operations and business development activities.
• Develop and execute sales, marketing, and collection strategies to achieve business targets.
• Drive branch performance, profitability, and portfolio quality.
• Build and maintain strong relationships with dealers, customers, business partners, and OEMs.
• Monitor market trends, competitor activities, and financing programs.
• Ensure operational excellence and customer satisfaction.
• Lead, coach, and develop branch team members.
• Support recruitment and team expansion initiatives.
• Provide regular performance updates and business plans to Management.

Requirements

• Bachelor's Degree in Business, Finance, Marketing, or a related field.
• Minimum 10 years of experience in the multifinance industry.
• Minimum 5 years of experience in a Branch Manager position.
• Strong experience managing both Retail and Wholesale Financing.
• Proven leadership, business development, and team management capabilities.
• Strong analytical, communication, and interpersonal skills.
• Strategic mindset with a proven track record of driving business growth.
• Good English communication skills are preferred.

Preferred Background

• Candidates from well-established multifinance companies are highly preferred.
• Experience working in captive finance companies will be an advantage.