Client Services Coordinator

Furst Staffing Bullhorn ·www.furststaffing.com

Location Rockford, Illinois, United States
Type Full time
Level Mid
Source Shazamme
Administrative & Office Accepting Candidates
Apply direct
                     Client Services Coordinator
We are a growing investment management firm seeking a professional, organized, and client-focused Client Services Coordinator to join our team. As the first point of contact for clients and visitors, you will provide exceptional customer service while supporting advisors with administrative, operational, and office management responsibilities.
This role is ideal for someone who enjoys building relationships, thrives in a professional office environment, and takes pride in delivering outstanding client service.

Schedule
  • Monday–Thursday: 8:30 a.m. – 4:30 p.m.
  • Friday: 8:30 a.m. – 3:00 p.m.
  • Summer Fridays (Memorial Day–Labor Day): 8:30 a.m. – 1:00 p.m.
Approximately 32–35 hours per week with a 30-minute unpaid lunch.

Compensation
  • $20.00–$22.00 per hour, depending on experience
  • Flexibility for exceptionally qualified candidates
  • Annual performance-based bonus opportunity
Key Responsibilities
  • Welcome clients and visitors with professionalism and warmth.
  • Answer phones, emails, and client inquiries promptly and courteously.
  • Coordinate client appointments, calendars, and meeting preparation.
  • Prepare client review materials and process paperwork.
  • Maintain accurate client records and CRM data.
  • Provide administrative support including filing, scanning, document management, and correspondence.
  • Manage front desk operations, conference rooms, office supplies, mail, and general office organization.
  • Support advisors with administrative projects and day-to-day operations.
Qualifications
  • 1–3+ years of experience in client service, administrative support, banking, insurance, wealth management, or a similar professional office environment.
  • Excellent customer service, communication, and organizational skills.
  • Strong attention to detail with the ability to manage multiple priorities.
  • Proficiency in Microsoft Office (Outlook, Word, Excel, Teams); CRM experience preferred.
  • Associate degree or equivalent professional experience preferred.
  • Financial services experience is a plus but not required.
If you are dependable, detail-oriented, and passionate about providing exceptional client service, we'd love to hear from you. Please apply directly to this posting. If already registered with FurstStaffing, contact Denessa or Courtney at 815-229-7810.

#FSCLER

Frequently asked questions

Who is hiring for the Client Services Coordinator role?
Furst Staffing Bullhorn is hiring for the Client Services Coordinator position, a Shazamme client. Apply directly on the employer's career site.
Where is the Client Services Coordinator job located?
The Client Services Coordinator role with Furst Staffing Bullhorn is based in Rockford, IL, US.
Is the Client Services Coordinator role full-time or contract?
This is a full time position at Furst Staffing Bullhorn.
What experience level is the Client Services Coordinator role?
The Client Services Coordinator position is aimed at mid-level candidates.
How do I apply for the Client Services Coordinator role at Furst Staffing Bullhorn?
Apply directly on Furst Staffing Bullhorn's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct