Customer Service Agent

Sutherland Global ·jobs.sutherlandglobal.com

Location Cairo, Cairo Governorate, Egypt
Type Full time
Level Mid
Source Shazamme
Corporate Full-time
Apply direct

Company Description:

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.
For Enterprises, these are key factors of success. For us, they're our core expertise.

We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.

We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.
Sutherland
Digital Outcomes.

Job Description:

🚀 We're Hiring: English Customer Service Representatives | Sutherland 🚀

Looking for a great opportunity to start or grow your career with a global company? Join Sutherland and become part of a dynamic, professional, and fast-growing team!

💰 Salary: 22,000 EGP Net

📢 Position: Customer Service Agent

Join Sutherland and deliver exceptional customer support while helping customers resolve inquiries with professionalism and efficiency. Be part of a global company that values innovation, growth, and excellence. 🚀

Qualifications:

📍 Job Requirements:
✅ Graduates only (Bachelor's degree holders)
✅ Fully dropped-out students may apply
✅ Males must have a completed Military Service Certificate (served, exempted, or postponed as applicable)
✅ English proficiency level: B2+ to C1
✅ Excellent communication and interpersonal skills
✅ Ability to work in a fast-paced environment
✅ Customer-oriented mindset and problem-solving skills

🎁 Benefits & Perks:
✨ Net salary of 22,000 EGP
🚍 Transportation provided
🏥 Medical insurance coverage up to 200,000 EGP
📚 Fully paid training from day one (you will be paid as a full employee during the training period)
📈 Career growth and development opportunities within a multinational company
🌍 Professional and supportive work environment

⏰ Working Conditions:
🔄 Rotational shifts
🌙 Overnight shifts are included and candidates must be flexible with shift schedules
📅 Rotational days off according to business needs

💼 If you have strong English communication skills and are looking for a stable career with excellent compensation and benefits, we'd love to hear from you!

📩 Apply now and start your journey with Sutherland! or reach out directly to one of ours HRs at 01034442917

Frequently asked questions

Who is hiring for the Customer Service Agent role?
Sutherland Global is hiring for the Customer Service Agent position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Agent job located?
The Customer Service Agent role with Sutherland Global is based in Cairo, US.
Is the Customer Service Agent role full-time or contract?
This is a full time position at Sutherland Global.
What experience level is the Customer Service Agent role?
The Customer Service Agent position is aimed at mid-level candidates.
How do I apply for the Customer Service Agent role at Sutherland Global?
Apply directly on Sutherland Global's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct