IT Technician
CML Bullhorn ·www.cml.ky
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We are recruiting on behalf of a well-established local organisation for an experienced IT Technician to provide high-quality technical support across a busy and dynamic environment. In this role, you will ensure that all IT systems, devices, and classroom technologies operate smoothly, delivering excellent user support while maintaining reliable and secure infrastructure.
Company Information
This opportunity is with a respected organisation, known for its collaborative culture and commitment to innovation and continuous improvement. You will join a supportive IT team that works closely with staff, end users, and external service providers to deliver seamless technology services. The environment is fast-paced, community-focused, and places strong emphasis on teamwork, professionalism, and high standards.
Responsibilities and Duties
As the IT Technician, you will be responsible for:
Qualifications and Skills
To succeed in this role, you will bring:
Benefits and Perks
You can expect a rewarding and supportive working environment, including:
This role is only open to Caymanian candidates and only suitable applications will be considered and contacted.
This opportunity is with a respected organisation, known for its collaborative culture and commitment to innovation and continuous improvement. You will join a supportive IT team that works closely with staff, end users, and external service providers to deliver seamless technology services. The environment is fast-paced, community-focused, and places strong emphasis on teamwork, professionalism, and high standards.
As the IT Technician, you will be responsible for:
- Installing, configuring, and maintaining Windows 11 laptops, desktops, and peripherals
- Providing day-to-day IT support, troubleshooting issues, and managing support tickets efficiently
- Supporting classroom technologies, including interactive smart boards and digital teaching tools
- Managing and maintaining mobile devices across multiple platforms (Windows, Android, iOS)
- Delivering Audio-Visual (AV) setup and live support for events, presentations, and productions
- Monitoring IT systems to ensure optimal performance and resolving issues proactively
- Liaising with external providers to escalate network, infrastructure, and cybersecurity issues
- Maintaining accurate IT asset inventory, including hardware and software tracking
Qualifications and Skills
To succeed in this role, you will bring:
- At least 2 years’ experience in an IT support or technician position within a professional or educational environment
- Strong technical knowledge of Windows 11, Microsoft 365, Android, and iOS platforms
- Experience with Microsoft 365 administration (Exchange, Intune, OneDrive, user management)
- Proven troubleshooting and problem-solving skills across hardware, software, and AV systems
- Excellent communication and customer service skills, with the ability to support a diverse user base
- Ability to work independently, manage multiple priorities, and respond to urgent support needs
- A recognised certification such as CompTIA A+ or Microsoft 365 Fundamentals
- Interest or experience in Audio-Visual systems, including sound, projection, and lighting equipment
You can expect a rewarding and supportive working environment, including:
- Opportunity to work within a collaborative and forward-thinking organisation
- Exposure to a diverse and modern IT environment with cutting-edge technology
- A role with variety, including hands-on technical work and event support
- Professional development opportunities and support for further certifications
- Inclusive and community-focused workplace culture
- The chance to make a direct impact on user experience and operational efficiency
Frequently asked questions
Who is hiring for the IT Technician role?
CML Bullhorn is hiring for the IT Technician position, a Shazamme client. Apply directly on the employer's career site.
Where is the IT Technician job located?
The IT Technician role with CML Bullhorn is based in Cayman Islands, US.
What does the IT Technician role pay?
CML Bullhorn lists the IT Technician role at USD 58,000–73,000 per year.
Is the IT Technician role full-time or contract?
This is a full time position at CML Bullhorn.
What experience level is the IT Technician role?
The IT Technician position is aimed at mid-level candidates.
How do I apply for the IT Technician role at CML Bullhorn?
Apply directly on CML Bullhorn's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.