Deal Operations Analyst

  Title: Deal Operations Analyst
Job Type: Contract
Contract Length: 1 year
Target Start Date: ASAP
Work Location/Structure: Lehi, UT - hybrid

About the Opportunity:

Our client, a leader in FinTech, is looking for a skilled Deal Operations Analyst to join their team for a 1-year engagement. This project involves empowering our Deal Desk team with information and support to effectively support our Enterprise sellers and their customers. This is a high-impact role that requires a self-motivated professional who can hit the ground running and deliver results quickly.

Key Responsibilities & Deliverables:

This role is focused on the successful completion of specific tasks and deliverables. Your responsibilities will include:

• Partnering with Operational teams, Product Business Units, and Pricing Strategy to bring Go-To-Market offers to life and ensure smooth execution.
• Enabling Deal Desk Analysts by coordinating, delivering, and supporting training on Enterprise Go-To-Market products and processes.
• Establishing and upholding transparent approval pathways and process documentation that facilitate team navigation through Enterprise offerings.
• Keeping global teams informed by communicating changes to go-to-market strategy, processes, and systems that impact deal support.
• Contributing to strategic projects within Pricing and Revenue Operations, championing innovation and continuous improvement in quote-to-cash processes.
• Acting as a trusted first point of contact for team members needing guidance on quote-to-contract processes in CRM, CPQ, and CLM solutions.
• Fixing and resolving reported issues quickly to keep the business moving.
• Building a solid foundation for team success through detailing common issues, solutions, and user guides that encourage self-service and collaboration.
• Supporting system administration activities, including user management, permissions, and configuration updates.

Required Skills & Experience:

We are looking for someone with a proven track record of successful contract engagements. The ideal candidate will have:

• 3+ years of experience as a business process analyst or similar role.
• Deep expertise in quote-to-contract operations and hands-on knowledge of Salesforce and/or Microsoft Dynamics. This isn't a learning role—you need to be a subject matter expert.
• Demonstrated ability to work autonomously and manage your own time effectively to meet project goals.
• Experience using case management tools to support documentation, workflow, and issue management.
• Strong communication skills to provide clear and concise status updates to the project team, able to simplify complex topics, build alignment, and influence outcomes across diverse collaborators.
• Demonstrable ability to identify challenges, propose thoughtful solutions, and drive initiatives to completion in a fast-paced, evolving business landscape.
• Adaptability and resilience to shifting priorities, with the ability to thrive in a dynamic, rapidly evolving environment.
• Exceptional attention to detail and a dedication to precision, ensuring that your work maintains exceptional quality and empowers teams to satisfy customers.
• A growth mindset and curiosity to continually learn, evolve, and originate innovative ideas that unlock creativity and deliver business impact.