Pre-Site Construction Administrator / Customer Experience Coordinator
JV RECRUITMENT ·www.jvrecruitment.com.au
Apply direct
About the Role
To support our rapid expansion across the area, a leading Victorian volume home builder is looking for a Pre-site Construction Administrator / Customer Experience Coordinator to join a close-knit group. Up until the build goes to site start, you will be essential in managing client care and handling key administrative approvals following contract execution.
Key Responsibilities
• Oversee the processing of developer endorsements, plan revisions, contract drawings, and building permits.
• Organise home warranty insurance policies while tracking client finance progress.
• Create an outstanding, hassle-free experience for buyers as they navigate their home build.
• Keep internal system databases up to date in compliance with group standards and client journey workflows.
• Build solid networks with external parties as well as internal teams such as construction, drafting, and estimating.
• Help the site construction department consistently meet elevated standards for every client.
Required Experience & Skills
• Strong emphasis on delivering quality service with an empathetic, client-centred attitude.
• Outstanding computer skills with experience managing internal software platforms.
• Capability to handle heavy workloads, prioritize tasks effectively, and maintain meticulous attention to detail.
• High standard of personal presentation alongside a proactive, optimistic work style.
• Strong verbal and written communication skills paired with an articulate, polite phone manner.
• Background or formal qualifications in the residential building sector will be viewed favourably.
Benefits
• Mentorship programs, professional development, and structured training.
• Great pathways for internal career growth across the organization.
• Perks such as staff lunches, barista coffee, and office treats.
• Memorable team socials and lavish company gatherings.
• A vibrant, welcoming environment filled with engaging and diverse colleagues.
If this role is of any interest, get in touch with Adam Baldwin on 0421 660 674 or adam@jvrecruitment.com.au
Please apply via this Advert or through the ‘Submit your resume’ on the JV Website (https://www.jvrecruitment.com.au/submit-resume). Applications are only accepted via applying to this advert or through the JV Website - Phone applications will not be accepted or redirected.
Upon applying to this advert, you may receive an invitation from our Virtual Assistant Matilda. This will go through some of our core questions surrounding the role. Completion of this is highly advantageous in cementing your interest in the role.
What separates JV from other agencies?
Read our Google reviews from candidates and companies who work with us.
To register your interest please apply with a CURRENT CV via the online function.
By submitting an application for this position, you consent to your Personal Information being collected, held, used and disclosed by JV Recruitment.
For further information please refer to our privacy policy:
https://www.jvrecruitment.com.au/privacy-policy
To support our rapid expansion across the area, a leading Victorian volume home builder is looking for a Pre-site Construction Administrator / Customer Experience Coordinator to join a close-knit group. Up until the build goes to site start, you will be essential in managing client care and handling key administrative approvals following contract execution.
Key Responsibilities
• Oversee the processing of developer endorsements, plan revisions, contract drawings, and building permits.
• Organise home warranty insurance policies while tracking client finance progress.
• Create an outstanding, hassle-free experience for buyers as they navigate their home build.
• Keep internal system databases up to date in compliance with group standards and client journey workflows.
• Build solid networks with external parties as well as internal teams such as construction, drafting, and estimating.
• Help the site construction department consistently meet elevated standards for every client.
Required Experience & Skills
• Strong emphasis on delivering quality service with an empathetic, client-centred attitude.
• Outstanding computer skills with experience managing internal software platforms.
• Capability to handle heavy workloads, prioritize tasks effectively, and maintain meticulous attention to detail.
• High standard of personal presentation alongside a proactive, optimistic work style.
• Strong verbal and written communication skills paired with an articulate, polite phone manner.
• Background or formal qualifications in the residential building sector will be viewed favourably.
Benefits
• Mentorship programs, professional development, and structured training.
• Great pathways for internal career growth across the organization.
• Perks such as staff lunches, barista coffee, and office treats.
• Memorable team socials and lavish company gatherings.
• A vibrant, welcoming environment filled with engaging and diverse colleagues.
If this role is of any interest, get in touch with Adam Baldwin on 0421 660 674 or adam@jvrecruitment.com.au
Please apply via this Advert or through the ‘Submit your resume’ on the JV Website (https://www.jvrecruitment.com.au/submit-resume). Applications are only accepted via applying to this advert or through the JV Website - Phone applications will not be accepted or redirected.
Upon applying to this advert, you may receive an invitation from our Virtual Assistant Matilda. This will go through some of our core questions surrounding the role. Completion of this is highly advantageous in cementing your interest in the role.
What separates JV from other agencies?
- We work to get you consistent, on-going work.
- We aim to set you up with longer-term opportunities as your experience with us grows.
- For those wanting it, we try to provide a pathway to permanent employment.
- We pay you weekly – and we're never late. This is something we pride ourselves on.
- Your safety is our everything. Our systems and procedures are second to none.
Read our Google reviews from candidates and companies who work with us.
To register your interest please apply with a CURRENT CV via the online function.
By submitting an application for this position, you consent to your Personal Information being collected, held, used and disclosed by JV Recruitment.
For further information please refer to our privacy policy:
https://www.jvrecruitment.com.au/privacy-policy
Frequently asked questions
Who is hiring for the Pre-Site Construction Administrator / Customer Experience Coordinator role?
JV RECRUITMENT is hiring for the Pre-Site Construction Administrator / Customer Experience Coordinator position, a Shazamme client. Apply directly on the employer's career site.
Where is the Pre-Site Construction Administrator / Customer Experience Coordinator job located?
The Pre-Site Construction Administrator / Customer Experience Coordinator role with JV RECRUITMENT is based in Geelong, VIC, AU.
What does the Pre-Site Construction Administrator / Customer Experience Coordinator role pay?
JV RECRUITMENT lists the Pre-Site Construction Administrator / Customer Experience Coordinator role at AUD 70,000–80,000 per year.
Is the Pre-Site Construction Administrator / Customer Experience Coordinator role full-time or contract?
This is a full time position at JV RECRUITMENT.
What experience level is the Pre-Site Construction Administrator / Customer Experience Coordinator role?
The Pre-Site Construction Administrator / Customer Experience Coordinator position is aimed at mid-level candidates.
How do I apply for the Pre-Site Construction Administrator / Customer Experience Coordinator role at JV RECRUITMENT?
Apply directly on JV RECRUITMENT's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.