Customer Service Officer
Public Sector People ·www.search-4.com.au
Apply directA great customer service experience can make all the difference.
We're recruiting two Customer Service Officers to join a busy, purpose-driven organisation based in Perth. These are full-time temporary opportunities, ideal for experienced customer service professionals who enjoy helping people, thrive in a fast-paced environment and can confidently manage a high volume of enquiries.
As the first point of contact, you'll provide professional, empathetic and respectful support while ensuring enquiries are resolved efficiently and accurately.
The Opportunity
Working as part of a collaborative team, you'll be responsible for:
We're looking for someone who enjoys working with people and takes pride in delivering exceptional customer service.
You'll bring:
Why Apply?
This is an opportunity to join an organisation that genuinely makes a difference within the community while gaining valuable experience in a supportive and collaborative team.
With an immediate start available, these positions are ideal for candidates who are ready to hit the ground running and are looking for their next temporary opportunity.
We're recruiting two Customer Service Officers to join a busy, purpose-driven organisation based in Perth. These are full-time temporary opportunities, ideal for experienced customer service professionals who enjoy helping people, thrive in a fast-paced environment and can confidently manage a high volume of enquiries.
As the first point of contact, you'll provide professional, empathetic and respectful support while ensuring enquiries are resolved efficiently and accurately.
The Opportunity
Working as part of a collaborative team, you'll be responsible for:
- Responding to customer enquiries via phone and email.
- Providing accurate information on services, programs and processes.
- Managing a high volume of enquiries with professionalism and empathy.
- Handling sensitive or challenging conversations with confidence.
- Processing applications and maintaining accurate records.
- Completing data entry and general administrative tasks.
- Working closely with internal teams to ensure enquiries are resolved efficiently.
We're looking for someone who enjoys working with people and takes pride in delivering exceptional customer service.
You'll bring:
- Previous customer service and call centre experience.
- Strong administration and data entry skills with excellent attention to detail.
- Outstanding verbal and written communication skills.
- The ability to confidently manage difficult conversations.
- Strong computer skills and the ability to learn new systems quickly.
- Excellent organisational skills and the ability to manage competing priorities.
- A professional, empathetic and customer-focused approach.
Why Apply?
This is an opportunity to join an organisation that genuinely makes a difference within the community while gaining valuable experience in a supportive and collaborative team.
With an immediate start available, these positions are ideal for candidates who are ready to hit the ground running and are looking for their next temporary opportunity.
Frequently asked questions
Who is hiring for the Customer Service Officer role?
Public Sector People is hiring for the Customer Service Officer position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Officer job located?
The Customer Service Officer role with Public Sector People is based in Other, WA, AU.
What does the Customer Service Officer role pay?
Public Sector People lists the Customer Service Officer role at AUD 35–45 per hour.
Is the Customer Service Officer role full-time or contract?
This is a full time position at Public Sector People.
What experience level is the Customer Service Officer role?
The Customer Service Officer position is aimed at mid-level candidates.
How do I apply for the Customer Service Officer role at Public Sector People?
Apply directly on Public Sector People's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.