Customer Service Representative

Frog Recruitment ·www.frogrecruitment.co.nz

Location Macquarie Park, NSW, Australia
Salary AUD 70,000 / year
Type Full time
Level Mid
Source Shazamme
Business Support
Apply direct

About the organisation

An exciting opportunity is available for an experienced Customer Service to join a leading Australian FMCG organisation on a 12-month fixed term contract. This role will see you working within a collaborative and high-performing team, supporting key business initiatives and contributing to the continued success of a well-established national business.

About the role

The Customer Service Representative position is a 12-month fixed-term contract role, focusing on order processing and customer service. You will be responsible for managing customer inquiries, processing orders efficiently, and ensuring high levels of customer satisfaction while working two days from home each week.

Key responsibilities

Process customer orders accurately and efficiently.

Respond to customer inquiries and provide timely solutions.

Maintain effective communication with customers and internal teams.

Ensure customer satisfaction through quality service delivery.

Collaborate with team members to improve service processes.

Skills & experience

Strong attention to detail and the ability to manage multiple tasks

High computer literacy and confidence learning new systems

Experience with Dynamics 365 (highly advantageous)

Proven customer service experience

Order processing experience

A professional phone manner and personable approach

Comfort working in a fast-paced, high-volume environment

FMCG experience (highly regarded)

Apply now with your current CV.

For further information please APPLY NOW and Lauren from people2people will be in touch.


At people2people, Edge Recruitment and Frog Recruitment, we welcome everyone and encourage people to be their authentic selves. If you require reasonable adjustments during the recruitment process, please contact your recruitment consultant so we can support your needs.

Frequently asked questions

Who is hiring for the Customer Service Representative role?
Frog Recruitment is hiring for the Customer Service Representative position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Representative job located?
The Customer Service Representative role with Frog Recruitment is based in Macquarie Park, NSW, AU.
What does the Customer Service Representative role pay?
Frog Recruitment lists the Customer Service Representative role at up to AUD 70,000 per year.
Is the Customer Service Representative role full-time or contract?
This is a full time position at Frog Recruitment.
What experience level is the Customer Service Representative role?
The Customer Service Representative position is aimed at mid-level candidates.
How do I apply for the Customer Service Representative role at Frog Recruitment?
Apply directly on Frog Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct