IT Commercial and Risk Manager

ProcureOne Limited ·www.procureonesearch.com

Location Remote, United Kingdom
Work type Remote
Salary GBP 85,000 / hour
Type Full time
Level Mid
Source Shazamme
Accepting Candidates
Apply direct
IT Commercial & Risk Manager
Remote
£80k - £90k plus benefits

ProcureOne are exclusively partnering a small business, with a large reach, to help them recruit a new IT Commercial & Risk Manager to their Senior team.

Reporting to the CEO, you will be responsible for leading the commercial relationship with their key technology vendor and other vendors, ensuring the seamless operation and continuous improvement supporting a critical platform. You will strike a balance between protecting the interests of the organisation while promoting a positive and trusting relationship with key suppliers.

You will also operate the company’s Risk Management Programme, working with risk-owners to ensure that key risks are identified and that controls and mitigations are in-place and appropriately monitored.

Key Responsibilities:
  • Strategic Vendor Management: Develop and maintain a strong, collaborative commercial relationship with the main technology vendor, fostering open communication and mutual trust, building towards a crucial negotiation in 2029.
  • Contract Governance: Oversee all aspects of the IT vendor contract, including performance monitoring, compliance tracking, and financial management.
  • Performance Optimization: Establish and track key performance indicators (KPIs) to ensure the vendor meets or exceeds service level agreements (SLAs). Identify areas for improvement and work with stakeholders to drive initiatives to enhance efficiency and effectiveness.
  • Risk Program Management: operate the company’s Risk Management Framework to ensure that they remain within risk appetite and correctly identify, control and mitigate new and emerging risks.
  • Risk Mitigation: Proactively identify and assess potential risks associated with the vendor relationship and develop mitigation strategies.
  • Stakeholder Management: Collaborate effectively with internal stakeholders, including technical teams, service delivery managers, and senior leadership, to ensure alignment and achieve shared objectives.
  • Continuous Improvement: Drive innovation and explore opportunities to leverage the vendor's expertise to enhance the functionality and value.
  • Incident Management: The successful IT Commercial & Risk Manager will be on the company rota for incident management.

You will be able to build strong relationships with key members of the team including CEO, Head of Operations, Head of Customer Experience and Head of Delivery

Suitable candidates will have recent senior level IT Vendor Management experience including:
 
  • Strong experience in commercial vendor management, preferably within the technology or telecommunications sector, managing risk programmes.
  • Demonstrated ability to negotiate, manage, and where required enforce complex contracts while at the same time fostering a sense of co-operation and partnership.
  • Technical Acumen: Solid understanding of IT infrastructure, software development, and cloud-based platforms.
  • Proficiency in data analysis and performance reporting.
  • Ability to build strong relationships, communicate effectively at all levels both verbally and in writing, and influence stakeholders.
  • The ability to take ownership. Must be comfortable with flexible boundaries and be excited about taking responsibility for issues and seeing them through to conclusion rather than rigidly staying within job descriptions.

This is a great opportunity to join a small organisation and have real impact. You will lead on IT Vendor Management and Risk Mitigation but also be comfortable tackling wider business tasks as required.

The Client is offering a competitive benefits package and flexible working. This is a remote based role with expectations to attend the London office as required (can be up to 3 times per month).

Frequently asked questions

Who is hiring for the IT Commercial and Risk Manager role?
ProcureOne Limited is hiring for the IT Commercial and Risk Manager position, a Shazamme client. Apply directly on the employer's career site.
Where is the IT Commercial and Risk Manager job located?
The IT Commercial and Risk Manager role with ProcureOne Limited is based in GB. The role is remote-friendly.
Is the IT Commercial and Risk Manager role remote?
Yes — the IT Commercial and Risk Manager position at ProcureOne Limited is remote. Candidates based in GB are preferred.
What does the IT Commercial and Risk Manager role pay?
ProcureOne Limited lists the IT Commercial and Risk Manager role at up to GBP 85,000 per hour.
Is the IT Commercial and Risk Manager role full-time or contract?
This is a full time position at ProcureOne Limited.
What experience level is the IT Commercial and Risk Manager role?
The IT Commercial and Risk Manager position is aimed at mid-level candidates.
How do I apply for the IT Commercial and Risk Manager role at ProcureOne Limited?
Apply directly on ProcureOne Limited's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct