Business Operations & Analytics Manager

Talent Groups ·www.talentgroups.com

Location Boston, MA, United States
Work type Hybrid
Salary USD 26 - 36 / hour
Type Full time
Level Mid
Source Shazamme
Other Tech East
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Hybrid Details: Philadelphia, PA – Hybrid

Duration: 3 months to start

Job Description
  • The Business Operations & Analytics Manager serves as a key partner to Sterile Processing and Clinical Support Services leadership, helping ensure the department operates efficiently while providing the data and insights needed to drive performance.
  • This hybrid role combines workforce operations, departmental administration, and business analytics.
  • The Manager oversees key workforce processes including payroll coordination, time and attendance management, scheduling support, vacation tracking, workforce reporting, and employee management dashboards.
  • In addition, the Manager develops reports, dashboards, presentations, and data visualizations that help leaders monitor performance, identify trends, and make informed decisions.
  • The ideal candidate enjoys both operational problem-solving and storytelling through data and is equally comfortable managing workforce processes as they are translating complex information into actionable insights.
Key Responsibilities
  • Serve as the primary resource for payroll, time and attendance, scheduling support, vacation tracking, and workforce administration.
  • Develop and maintain workforce dashboards and reports related to attendance, productivity, overtime, vacancies, and staffing trends.
  • Partner with leaders to support workforce planning, operational decision-making, and departmental performance.
  • Design and maintain reports, dashboards, scorecards, and data visualizations.
  • Analyze operational and workforce data to identify trends, opportunities, and performance improvement initiatives.
  • Prepare executive summaries, presentations, and leadership reports.
  • Collaborate with Human Resources, Finance, Information Systems, and operational leaders to support departmental goals.
  • Leverage technology and AI-enabled tools to improve reporting efficiency and decision support.
  • Ensure the accuracy, integrity, and consistency of workforce and operational data.
Qualifications
  • Bachelor's degree in Business, Healthcare Administration, Analytics, Human Resources, Information Systems, or a related field, or equivalent experience.
  • Experience supporting workforce operations, payroll, scheduling, time and attendance, analytics, reporting, or business operations.
  • Proficiency with Excel and reporting/data visualization tools such as Power BI or Tableau.
  • Strong analytical, organizational, and communication skills.
  • Healthcare experience preferred.
What Makes Someone Successful in This Role?
  • Enjoys solving operational challenges and supporting leaders.
  • Is highly organized and detail-oriented.
  • Can balance workforce administration responsibilities with analytical work.
  • Communicates data in a clear, meaningful
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Frequently asked questions

Who is hiring for the Business Operations & Analytics Manager role?
Talent Groups is hiring for the Business Operations & Analytics Manager position, a Shazamme client. Apply directly on the employer's career site.
Where is the Business Operations & Analytics Manager job located?
The Business Operations & Analytics Manager role with Talent Groups is based in Boston, MA, US. The role is hybrid-friendly.
Is the Business Operations & Analytics Manager role remote?
Yes — the Business Operations & Analytics Manager position at Talent Groups is hybrid. Candidates based in US are preferred.
What does the Business Operations & Analytics Manager role pay?
Talent Groups lists the Business Operations & Analytics Manager role at USD 26–36 per hour.
Is the Business Operations & Analytics Manager role full-time or contract?
This is a full time position at Talent Groups.
What experience level is the Business Operations & Analytics Manager role?
The Business Operations & Analytics Manager position is aimed at mid-level candidates.
How do I apply for the Business Operations & Analytics Manager role at Talent Groups?
Apply directly on Talent Groups's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct