IT Technical Support

Nesco Resource ·nescoresource.com

Location Wilmington, NC
Salary USD 20 - 23 / hour
Type Full time
Level Mid
Source Shazamme
Information Technology 26-15035
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Scope of Position: Responsible for first level IT technical support for manufacturing systems computers at the plant as well as other associated automation systems. The position will also participate in projects to meet the plant's objectives, drive cost reduction efforts and participate in capacity expansion efforts.


Day to Day Responsibilities: Assist team of engineers to provide production support and troubleshooting for 24/7 manufacturing operations. Work with production associates, technicians, and engineers to ensure reliable equipment operation via automated control systems and user interfaces. Support process and product optimization/improvement efforts. Participate in capital projects.
 

Education:   Associates degree (EET, Industrial Automation,  Mechatronics)


Desired Experince: 1-3 years related experience in PC Hardware/Equipment Troubleshooting

  • Ability to read schematics
  • Peripheral support, touchscreens, thermal printers, barcode readers etc.
  • General Windows PC support for production equipment
  • Imaging and setup of new PC systems
     

Desired Skills:

  • Thermal label printers, RFID systems
  • Low voltage control systems 24v Analog, Digital, Thermocouples etc.....
  • Point to point troubleshooting
  • General knowledge of Network Switch operation

 

Soft Skills:

  • Able to communicate equally well with engineers, production associates, and managers
  • Able to work in a team-oriented environment
  • Self-motivated, Independent, High Initiative


Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.


Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

 

Frequently asked questions

Who is hiring for the IT Technical Support role?
Nesco Resource is hiring for the IT Technical Support position, a Shazamme client. Apply directly on the employer's career site.
Where is the IT Technical Support job located?
The IT Technical Support role with Nesco Resource is based in Wilmington, NC, US.
What does the IT Technical Support role pay?
Nesco Resource lists the IT Technical Support role at USD 20–23 per hour.
Is the IT Technical Support role full-time or contract?
This is a full time position at Nesco Resource.
What experience level is the IT Technical Support role?
The IT Technical Support position is aimed at mid-level candidates.
How do I apply for the IT Technical Support role at Nesco Resource?
Apply directly on Nesco Resource's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct