Assistant Store Manager

Assistant Store Manager – Computer Services

📍 Chicago, IL 60647

💰 $60,000 – $80,000 per year + Bonus

Are you an experienced retail leader with a passion for technology, computers, and customer service?

A leading national technology and consumer electronics retailer is looking for an Assistant Store Manager – Computer Services to lead a busy computer service and repair department.

In this role, you will lead a team of technical professionals, drive customer satisfaction and department performance, and help ensure customers receive exceptional service and technical support.

What You’ll Do

• Lead the daily operations of the computer service and repair department.
• Drive customer satisfaction, sales, productivity, and operational performance.
• Coach, train, and develop a high-performing team.
• Recruit, hire, onboard, and schedule employees.
• Ensure customer computer and technical issues are resolved quickly and professionally.
• Manage department expenses, payroll, and operational goals.
• Maintain inventory, safety, and operational standards.
• Support freight flow, merchandising, and store operations.
• Monitor team training and technical certifications.
• Serve as Manager-in-Charge when needed.
• Partner with store leadership to achieve sales, service, and customer experience goals.

What We’re Looking For

• 5+ years of retail leadership experience.
• Experience managing teams in a high-volume retail environment.
• Background in consumer electronics, computers, technology, repair, or technical services strongly preferred.
• Experience with sales, operations, customer service, merchandising, and team development.
• Strong coaching, communication, and leadership skills.
• Experience with hiring and developing employees.
• Ability to manage departmental performance, expenses, and customer satisfaction goals.
• P&L experience is a plus.
• College degree preferred.

Schedule

This role requires flexibility to work a retail schedule, including:

• Days and evenings
• Weekends
• Holidays
• Store opening and closing shifts

Compensation & Benefits

$60,000 – $80,000 per year + Bonus

We offer a comprehensive benefits package, including:

• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Employee Discounts
• Tuition Reimbursement
• Professional and Technical Training
• Career Growth Opportunities

Apply Today!

If you are a motivated retail leader with experience in technology, consumer electronics, computer services, or high-volume retail operations, we want to hear from you!

Apply today and take the next step in your leadership career.

Equal Opportunity Employer