Rates Officer

Chandler Macleod ·www.chandlermacleod.com

Location Officer, Victoria, Australia
Salary AUD 38 / hour
Type Full time
Level Mid
Source Shazamme
Administration & Office Support
Apply direct
Rates Officer
Location: Officer, VIC
Duration: 8-week temporary assignment
Rate: $38 per hour + Super

We are seeking a proactive and customer-focused Rates Officer to provide short-term operational support to a busy Rating Services team during the peak rates period.
This role will assist in maintaining service levels and ensuring a high standard of customer service is delivered while managing increased volumes of enquiries and administrative tasks.

Key Responsibilities
  • Provide administrative support to the Rating Services team
  • Respond to customer enquiries relating to rates and property information
  • Process rates administration transactions accurately and efficiently
  • Maintain and update records within council systems
  • Assist with the preparation and processing of rates notices and associated documentation
  • Support the team in managing increased workloads during the peak rates period
  • Liaise with internal departments and external stakeholders as required
  • Ensure compliance with council policies, procedures, and legislative requirements
About You
  • Experience in rates administration or a similar administrative role
  • Previous local government experience (highly regarded)
  • Strong customer service and stakeholder engagement skills
  • Excellent attention to detail and data entry accuracy
  • Well-developed written and verbal communication skills
  • Strong organisational and time management abilities
  • Confidence using Microsoft Office Suite and corporate systems
  • Ability to work effectively in a fast-paced environment and manage competing priorities
If you have a background in administration, customer service, or rates processing and are looking for a short-term opportunity within local government, we'd love to hear from you.

Only shortlisted candidates will be contacted.



At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.

Frequently asked questions

Who is hiring for the Rates Officer role?
Chandler Macleod is hiring for the Rates Officer position, a Shazamme client. Apply directly on the employer's career site.
Where is the Rates Officer job located?
The Rates Officer role with Chandler Macleod is based in Officer, VIC, AU.
What does the Rates Officer role pay?
Chandler Macleod lists the Rates Officer role at up to AUD 38 per hour.
Is the Rates Officer role full-time or contract?
This is a full time position at Chandler Macleod.
What experience level is the Rates Officer role?
The Rates Officer position is aimed at mid-level candidates.
How do I apply for the Rates Officer role at Chandler Macleod?
Apply directly on Chandler Macleod's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct