Pre-Sales Engineer

We are looking for a Pre-Sales Systems Engineer (SE) to overcome and remove all technical barriers in the sales process. You will work with a regional account manager to develop new business working directly with customers and partners. The SE role will require you to act as a trusted technical advisor who can effectively position the Silver Peak Software Defined WAN (SD-WAN) and WAN optimization solutions.

You will be located in Tokyo and travel will be +10%. You will report to the Manager of Systems Engineering.

What You Will Do (aka The Responsibilities)

45 Percent

• Sell to and persuade technical personnel at medium and large enterprises on the value of Silver Peak
• Deliver pre-sales presentations and demonstrations to customers and partners
• Support sales efforts through on-site meetings, group presentations and marketing activities
• Manage and own all technical aspects of the sales cycle

45 Percent

• Architect, install and configure the Silver Peak virtual and hardware appliances into customer environments for proof-of-concept and production deployments
• Own the technical relationship with customers, partners and resellers through technical training, problem escalation and new feature requests
• Maintain a strong market awareness and knowledge of competitive technologies to best position Silver Peak

10 Percent

• Provide prompt feedback to and be ready to aid product management and engineering on future direction of the product
• Travel to trade shows, marketing events and Silver Peak headquarters
• Participate in discussion with marketing and engineering teams on new product introduction and provide feedback

Requirements

Networking

• Ability to demonstrate a knowledge of networking protocols (TCP/IP, UDP)
• Working experience with VLANs and IP subnetting
• Experience using routing protocols such as OSFP and BGP
• Knowledge and experience creating access control lists (ACLs) on routers and switches
• Recent experience using the CLI on major router and switch vendors
• Ability to present to an audience of mixed roles and technical abilities within an organization
• Troubleshooting skills that include hands-on experience with the configuration of networking gear

Servers and Storage

• Working knowledge of the installation and configuration of virtual machines on major hypervisors (VMware, Hyper-V)
• Competent troubleshooting skills on the installation and configuration of hypervisors and operating systems

Software Skills

• Microsoft Visio
• Microsoft Office Suite (Power Point, Excel, Word)
• Microsoft Windows, Apple OS X, Linux operating system experience

Personal Skills

• Team player willing to help out peers and other teams within the company
• Ability to present to a large audience or group of people
• Internal drive and positive attitude to go above and beyond whenever necessary to compete and win business
• Ability to occasionally work nights and weekends around customer schedules
   

Your Education, Experience, & Certification

• BS in CS or equivalent degree
• 4+ years of experience as a pre-sales Systems/Sales Engineer
• Technical certifications are a plus (VCP, CCNA, CCNP, CCIE, JNCP)