Engagement Manager

Role: Engagement Manager
Location: Bangkok, Thailand

About Darwinbox

Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience, customer success, and continuous innovation.

We are the preferred choice of 900+ global enterprises to manage their 2.5M+ employees across 116+ countries. Our new-age HCM suite competes with global players like SAP, Oracle, and Workday, and serves customers ranging from large conglomerates to unicorn start-ups, including Nivea, Starbucks, Swiggy, DLF, Crisil, CRED, Vedanta, Mahindra, Glenmark, Gokongwei Group, Mitra Adiperkasa, EFS Facilities Management, VNG Corporation, and many more.

Backed by marquee global investors such as Microsoft, Salesforce, Sequoia Capital, and Lightspeed Venture Partners, our vision is to build a world-class product company from Asia.

Why Darwinbox?

The pace of our product and market growth is unprecedented. We’re a rocketship, and we’re not slowing down. Join us and experience a culture of:

1. Disproportionate Rewards

2. Accelerated Growth

3. Wellbeing First

4. Nurtured Learning

5. Life-long Relationships

Role Overview

Lead end-to-end implementation of Darwinbox HCM solutions (Core HR, Payroll, Time & Attendance, Performance, etc.), ensuring seamless delivery from kick-off through go-live and post-implementation support.

Key Responsibilities

• Define project scope, objectives, milestones, and resource allocation

• Drive full project lifecycle: planning, configuration, testing (UAT), deployment, and post-go-live support

• Conduct discovery sessions to gather business requirements and translate them into system configurations

• Manage stakeholders (clients, HR, IT, internal teams), run governance calls, SteerCo meetings, and weekly cadences

• Identify, escalate, and resolve project risks, issues, assumptions, and dependencies

• Track project health metrics, maintain documentation, manage change requests, and control deliverables

• Collaborate with product and technical teams on integrations, data migration, and reporting

• Lead user training sessions, manage change adoption, and ensure client readiness

Qualifications

• 8–12 years' experience in HRMS/SaaS implementation (HR domain preferred), with 4+ years in Darwinbox/Workday/Oracle Fusion HCM deployments

• Bachelor’s degree in Business, IT, or related field; MBA is a plus

• Certifications such as Darwinbox, PMP, PRINCE2, or Agile CSM preferred

• Strong knowledge of HR processes: Core HR, payroll, leave, attendance, performance management

Skills & Competencies

• Excellent stakeholder management and communication skills

• Proficient in planning tools (JIRA, Zoho Projects, MS Project) and MS Office suite

• Familiarity with data migration, APIs, Excel/SQL/spreadsheets

• Strong project governance, risk mitigation, and multi-stakeholder coordination capabilities

• Ability to prioritize, multitask, and drive projects under tight timelines