Desktop Support Technician
Tandym Group ·careers.tandymgroup.com
Apply directAn enterprise financial organization is seeking a Desktop Support Technician in Pensacola, Florida. This on-site role provides day-to-day technical support for end users, resolving hardware, software, printer, and connectivity issues in a fast-paced IT environment.
About the Opportunity:
- Shift: Day shift
- Schedule: Monday through Friday
- Hours: Standard business
Responsibilities:
- Provide on-site desktop and technical support to end users
- Troubleshoot and resolve hardware, software, printer, and connectivity issues
- Manage and document support tickets in ServiceNow or a similar system
- Support Windows 10/11 and Microsoft 365 applications
- Escalate complex issues as needed while maintaining strong customer service
Qualifications:
- 2+ years of Desktop Support or Technical Support experience in an Enterprise environment
- Experience with Windows 10/11 support and Microsoft 365 applications
- Experience with ServiceNow or similar Ticketing systems
- Experience supporting Microsoft Active Directory environments
- Hands-on experience troubleshooting printers and connectivity issues
Desired Skills:
- CompTIA A+ or related IT certification
- Experience with desktop imaging and deployment tools such as MDT, LTI, or ZTI
- Experience supporting Outlook or IBM Lotus Notes
- Familiarity with enterprise hardware deployment and lifecycle support
- Strong organizational and multitasking skills
Frequently asked questions
Who is hiring for the Desktop Support Technician role?
Tandym Group is hiring for the Desktop Support Technician position, a Shazamme client. Apply directly on the employer's career site.
Where is the Desktop Support Technician job located?
The Desktop Support Technician role with Tandym Group is based in Pensacola, FL, US.
What does the Desktop Support Technician role pay?
Tandym Group lists the Desktop Support Technician role at USD 14–24 per hour.
Is the Desktop Support Technician role full-time or contract?
This is a full time position at Tandym Group.
What experience level is the Desktop Support Technician role?
The Desktop Support Technician position is aimed at mid-level candidates.
How do I apply for the Desktop Support Technician role at Tandym Group?
Apply directly on Tandym Group's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.