Continuous Improvement/Operations Lead

Chandler Macleod ·www.chandlermacleod.com

Location Port Macquarie, New South Wales, Australia
Salary AUD 50 - 55 / hour
Type Full time
Level Lead
Source Shazamme
Consulting & Strategy
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Continuous Improvement/Operations LeadLocation: Port Macquarie
Term: 6 months (TBC)
Reporting to: Head of People & Culture

The Role
We're looking for a hands-on Continuous Improvement or Operations Lead to help improve how work gets done across a division of the organisation. This is a practical, delivery-focused role for someone who can identify improvement opportunities, bring people together, create structure where it's needed, and drive initiatives through to implementation.
The role will focus on improving operational effectiveness, aligning processes across teams, creating consistency in ways of working, and ensuring business initiatives deliver measurable outcomes. Working across multiple functions, you'll collaborate with a wide range of stakeholders, with the Head of People & Culture acting as the key sponsor.

Key Responsibilities
  • Lead and coordinate change, improvement and operational initiatives across the business.
  • Identify opportunities to streamline processes, improve efficiency and enhance ways of working.
  • Drive continuous improvement projects from concept through to implementation and adoption.
  • Review, align and standardise processes to create consistency across teams and functions.
  • Develop and document processes, procedures, workflows and SOPs.
  • Leverage AI and technology tools to improve productivity, documentation and operational effectiveness.
  • Facilitate workshops, project meetings and stakeholder forums to drive outcomes and accountability.
  • Establish project plans, timelines, actions and governance to ensure successful delivery.
  • Monitor progress, remove roadblocks and ensure initiatives achieve intended business outcomes.
  • Build strong relationships across the organisation and support people through change.
About You

You need to be someone with good energy, take initiative and who gets stuff done. You're naturally curious, enjoy solving problems, and don't wait for perfect information before getting started. Curious, practical and comfortable working things out rather than waiting for a perfect brief.
You'll bring:
  • Strong stakeholder engagement, influencing and communication skills.
  • Experience leading business improvement, change or transformation initiatives.
  • The ability to create structure, clarity and accountability in fast-moving environments.
  • Excellent organisational and project coordination skills.
  • Confidence facilitating meetings and driving outcomes.
  • A practical, solutions-focused mindset.
  • Strong process improvement and documentation capability.
  • An interest in AI, technology and innovative ways of working.
  • Flexibility and adaptability when priorities shift.
  • A continuous improvement mindset and desire to make things work better.
In a Nutshell

This is an opportunity for a practical improvement leader who can step into a business, assess what's working and what isn't, align processes, create structure, engage stakeholders, and drive meaningful change. You'll combine project delivery, operational improvement and change management capabilities to ensure initiatives are not only designed well, but successfully implemented and embedded.

For any questions or a confidential conversation, call Jo on 02 6691 9106 or Mary or 02 6691 9102

Frequently asked questions

Who is hiring for the Continuous Improvement/Operations Lead role?
Chandler Macleod is hiring for the Continuous Improvement/Operations Lead position, a Shazamme client. Apply directly on the employer's career site.
Where is the Continuous Improvement/Operations Lead job located?
The Continuous Improvement/Operations Lead role with Chandler Macleod is based in Port Macquarie, NSW, AU.
What does the Continuous Improvement/Operations Lead role pay?
Chandler Macleod lists the Continuous Improvement/Operations Lead role at AUD 50–55 per hour.
Is the Continuous Improvement/Operations Lead role full-time or contract?
This is a full time position at Chandler Macleod.
What experience level is the Continuous Improvement/Operations Lead role?
The Continuous Improvement/Operations Lead position is aimed at lead-level candidates.
How do I apply for the Continuous Improvement/Operations Lead role at Chandler Macleod?
Apply directly on Chandler Macleod's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct