Responsible for leading and growing the company export business by developing international markets, acquiring new customers, managing key accounts, achieving sales and profitability targets, and leading the Export Sales Team.

Key Responsibilities

• Develop and implement export sales strategies to achieve business and revenue targets.
• Identify and develop new international markets, customers, distributors and business opportunities.
• Manage and strengthen relationships with existing overseas customers and key accounts.
• Handle customer enquiries, complaints and commercial issues.
• Prepare quotations and negotiate pricing and commercial terms within approved authority.
• Monitor sales performance, forecasts, margins and business opportunities.
• Lead, coach and monitor the performance of the Export Sales Team.
• Coordinate with Production, Planning, Quality, Logistics and Finance to ensure customer orders are fulfilled effectively.
• Prepare sales reports and provide market and competitor updates.
• Ensure compliance with company policies, customer requirements and applicable regulations.

Experience Requirements

• Minimum 8–10 years of relevant sales experience.
• Preferably experienced in export sales and manufacturing.
• Proven experience in international business development, key account management and team leadership.
• Willing to travel internationally when required.

Education Requirements

• Bachelor Degree in Business, Marketing, International Business or related field.

Skills & Competencies

• Negotiation skills
• Communication skills
• Analytical skills
• Leadership skills

Recruitment Assessment

• This appears closer to a Head of Export Sales / Export Business Development role than a traditional account management role.
• Primary focus is export growth, market expansion, distributor development, commercial negotiations and leadership.
• Role reports directly to the CEO.
• Position is a replacement hire (P&C) according to client email.