Senior Business Process Analyst

Halcyon Knights ·www.halcyonknights.com.au

Location Sydney, NSW, Australia
Type Full time
Level Senior
Source Shazamme
IT & Telecomms
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An experienced Senior Business Process Analyst is needed to lead the review, redesign, and optimisation of business processes across the organisation as part of a  Dynamics 365 ERP transformation program.
You will work closely with stakeholders across multiple business functions to analyse current processes, identify improvement opportunities, and design future-state workflows that support business growth and digital transformation.

Key Responsibilities
  • Establish and implement a Business Process Management (BPM) framework across the organisation.
  • Document and analyse current-state ("As-Is") business processes using industry best-practice methodologies.
  • Facilitate workshops and stakeholder engagement sessions to understand operational challenges and opportunities.
  • Redesign and optimise business processes using Lean Six Sigma principles to improve efficiency, reduce waste, and enhance productivity.
  • Develop future-state ("To-Be") process models, including process maps, controls, key performance indicators, and risk assessments.
  • Identify opportunities for automation, workflow improvement, and process standardisation.
  • Collaborate closely with business leaders, subject matter experts, and project teams to ensure process improvements align with strategic objectives.
  • Provide process design inputs that support Dynamics 365 ERP configuration, user experience design, and operational transformation initiatives.
  • Drive continuous improvement initiatives and promote process excellence across the organisation.
Skills & Experience
  • Current Lean Six Sigma certification (minimum Green Belt, Black Belt highly regarded).
  • Demonstrated experience in business process analysis and redesign within Dynamics 365, ERP, CRM, or enterprise transformation programs.
  • Strong expertise in process mapping, process documentation, and continuous improvement methodologies.
  • Experience establishing business process management frameworks, governance, and performance measures.
  • Excellent analytical and problem-solving skills with a strong focus on efficiency, automation, and business value.
  • Proven ability to engage and influence stakeholders across diverse business functions and levels of seniority.
  • Strong workshop facilitation, communication, prioritisation, and decision-making skills.
  • Experience working in complex enterprise environments with multiple stakeholders and competing priorities.
  

Frequently asked questions

Who is hiring for the Senior Business Process Analyst role?
Halcyon Knights is hiring for the Senior Business Process Analyst position, a Shazamme client. Apply directly on the employer's career site.
Where is the Senior Business Process Analyst job located?
The Senior Business Process Analyst role with Halcyon Knights is based in Sydney, NSW, AU.
Is the Senior Business Process Analyst role full-time or contract?
This is a full time position at Halcyon Knights.
What experience level is the Senior Business Process Analyst role?
The Senior Business Process Analyst position is aimed at senior-level candidates.
How do I apply for the Senior Business Process Analyst role at Halcyon Knights?
Apply directly on Halcyon Knights's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
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