Customer Service Officer
Veritas ·www.veritasrecruitment.com.au
Apply direct
Are you passionate about making a difference? We’re on the hunt for a dedicated and dynamic Customer Service Officer to become the heartbeat of this company's customer relations. If you excel in communication and have a relentless drive for customer satisfaction, this role is your chance to shine. Your mission? To ensure our customers experience exceptional service and support every single time.
Key Responsibilities:
• Process sales orders accurately through SAP
• Provide updates on stock availability, pricing, delays and ETA’s
• Following up with customers pre and post servicing
• Respond to general product and delivery enquiries (via phone and email)
• Fielding enquires regarding repairs and credits from existing clients
• Produce daily sales order reports and other reports as requested by management
• Liasing with Freight companies
• Checking stock availability
About You:
• Previous experience with SAP and MS Office is a bonus
• Ability to meet deadlines and juggle priorities with ease
• Precision and accuracy are your trademarks
• Strong communication skills and a team player are critical
• Prior experience in a product-based customer service role within an office environment is highly desirable
Benefits:
• Flexible working arrangements - work from home 2 days a week, 3 days in the office (After a 6 month probation period)
• Join a tight-knit team, with an amazing work culture
• Quarterly lunches provided
• Unlimited free coffee - high-grade coffee machine!
• Onsite Parking
To apply online please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Kellie May on 03 9535 2111.
Key Responsibilities:
• Process sales orders accurately through SAP
• Provide updates on stock availability, pricing, delays and ETA’s
• Following up with customers pre and post servicing
• Respond to general product and delivery enquiries (via phone and email)
• Fielding enquires regarding repairs and credits from existing clients
• Produce daily sales order reports and other reports as requested by management
• Liasing with Freight companies
• Checking stock availability
About You:
• Previous experience with SAP and MS Office is a bonus
• Ability to meet deadlines and juggle priorities with ease
• Precision and accuracy are your trademarks
• Strong communication skills and a team player are critical
• Prior experience in a product-based customer service role within an office environment is highly desirable
Benefits:
• Flexible working arrangements - work from home 2 days a week, 3 days in the office (After a 6 month probation period)
• Join a tight-knit team, with an amazing work culture
• Quarterly lunches provided
• Unlimited free coffee - high-grade coffee machine!
• Onsite Parking
To apply online please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Kellie May on 03 9535 2111.
Frequently asked questions
Who is hiring for the Customer Service Officer role?
Veritas is hiring for the Customer Service Officer position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Officer job located?
The Customer Service Officer role with Veritas is based in Clayton, VIC, AU.
What does the Customer Service Officer role pay?
Veritas lists the Customer Service Officer role at AUD 70,000–75,000 per year.
Is the Customer Service Officer role full-time or contract?
This is a full time position at Veritas.
What experience level is the Customer Service Officer role?
The Customer Service Officer position is aimed at mid-level candidates.
How do I apply for the Customer Service Officer role at Veritas?
Apply directly on Veritas's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.