Warranty Service Officer
Frog Recruitment ·www.frogrecruitment.co.nz
Apply directAbout the organisation
The organisation operates within the manufacturing sector, focusing on warranty processes for their products.
About the role
As a Warranty Service Officer, you will oversee the warranty process for customers in Australia, ensuring product satisfaction and adherence to warranty specifications. You will also support general customer service inquiries, contributing to the overall service team.
Key responsibilities
- Handle customer inquiries regarding warranty issues via phone, email, and in person
- Administer warranty claims, including assessing coverage and problem-solving
- Liaise with service agents and plumbers to ensure warranty work is completed
- Maintain the warranty database and complete data entry for warranty claims
- Provide backup administration for customer service, including order entry
- Communicate important developments with key stakeholders
- Represent the organisation at trade shows and functions as required.
Skills & experience
- Proven experience in the plumbing industry, preferably with a focus on bathroom products and installations
- Strong customer service ethic with excellent verbal and written communication skills
- Demonstrated aptitude for problem-solving and ability to work independently and within a team
- Proficiency in Microsoft Office Suite and basic order entry systems.
What’s in it for you
- Competitive salary of up to $80,000 per annum
- Flexible working hours with a supportive team environment
- Opportunities for professional development and training.
Apply now with your current CV.
For further information please contact Sergei Evglevski, Temp & Contract Consultant, on 03 9098 7439.
Frequently asked questions
Who is hiring for the Warranty Service Officer role?
Frog Recruitment is hiring for the Warranty Service Officer position, a Shazamme client. Apply directly on the employer's career site.
Where is the Warranty Service Officer job located?
The Warranty Service Officer role with Frog Recruitment is based in Keysborough, AU.
What does the Warranty Service Officer role pay?
Frog Recruitment lists the Warranty Service Officer role at up to AUD 80,000 per year.
Is the Warranty Service Officer role full-time or contract?
This is a full time position at Frog Recruitment.
What experience level is the Warranty Service Officer role?
The Warranty Service Officer position is aimed at mid-level candidates.
How do I apply for the Warranty Service Officer role at Frog Recruitment?
Apply directly on Frog Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.