Account Manager
CBW Staffing ·www.cbwstaffingsolutions.com
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Account Manager - FM Service Provider - London (City) - Up to £80,000
This is an exciting opportunity to work for an established FM service provider located in London. CBW are currently seeking an experienced Account Manager to oversee the delivery of all hard FM services across a portfolio of buildings. The successful candidate will be M&E qualified with a proven track record in facilities management. You will be responsible for managing dedicated on-site engineering teams, ensuring all planned and reactive maintenance activities are completed to the highest standards, and that the properties operate efficiently on a day-to-day basis.
Hours of work
Monday to Friday - 08:00am to 17:00pm
Key duties & responsibilities
This is an exciting opportunity to work for an established FM service provider located in London. CBW are currently seeking an experienced Account Manager to oversee the delivery of all hard FM services across a portfolio of buildings. The successful candidate will be M&E qualified with a proven track record in facilities management. You will be responsible for managing dedicated on-site engineering teams, ensuring all planned and reactive maintenance activities are completed to the highest standards, and that the properties operate efficiently on a day-to-day basis.
Hours of work
Monday to Friday - 08:00am to 17:00pm
Key duties & responsibilities
- Report directly to the Account Director
- Manage agreed KPI and SLA's.
- Responsible for managing the company's H&S and environmental performance on the contract.
- Plan and implement building shutdowns and complex client project works.
- Responsible for managing the company's quality procedures on site
- Recruitment of any new staff
- Responsible for the development of all staff, which will include annual appraisals.
- Manage staff absenteeism and be responsible for disciplinary issues
- Management of client relationships on a daily basis.
- Management of all reports.
- Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue
- Offer technical support to both the client and the engineering team
- Responsible for the permit system.
- Attend client meetings
- Financial understanding/experience (P&L etc)
- Qualified in an engineering discipline (Electrical or Mechanical); C&G, HNC, HND or higher.
- Experience of service delivery across a commercial portfolio (Hard Services)
- Previous experience of managing an FM engineering team.
- A proven track record in commercial building maintenance
- Ability to communicate both verbally and in writing with all levels of staff and clients.
- Ability to manage and prioritise a demanding and varying workload.
- Excellent communication and customer service skills
Frequently asked questions
Who is hiring for the Account Manager role?
CBW Staffing is hiring for the Account Manager position, a Shazamme client. Apply directly on the employer's career site.
Where is the Account Manager job located?
The Account Manager role with CBW Staffing is based in London, GB.
What does the Account Manager role pay?
CBW Staffing lists the Account Manager role at GBP 80,000–85,000 per year.
Is the Account Manager role full-time or contract?
This is a full time position at CBW Staffing.
What experience level is the Account Manager role?
The Account Manager position is aimed at mid-level candidates.
How do I apply for the Account Manager role at CBW Staffing?
Apply directly on CBW Staffing's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.