222 Integrity Staffing -Consumer Liaison Officer

Integrity ·www.integritystaffing.net.au

Location West Perth
Type Full time
Level Mid
Source Shazamme
Call Centre & Customer Service
Apply direct
Key Responsibilities:

  • Frontline communication — Respond to calls, emails and in‑person enquiries with empathy, discretion and professionalism.
  • Crisis support — Assess urgency, manage distressed callers, and escalate matters appropriately.
  • Notification processing — Review statutory orders, enter data accurately, and ensure mandatory timeframes are met.
  • Advocate coordination — Allocate matters, organise tribunal and court attendance, and support field Advocate workloads.
  • Administrative support — Maintain records, manage shared inboxes, coordinate interpreters, and keep reception welcoming.

What You’ll Bring

  • Highly developed communication skills, especially with distressed or vulnerable individuals.
  • Strong administrative capability, including CRM use, accurate note‑taking and confidentiality.
  • Excellent organisational skills and the ability to juggle competing priorities.
  • A collaborative, supportive approach to team wellbeing.
  • Resilience, initiative and a commitment to ethical practice.

Desirable:

Experience in mental health, justice settings, crisis lines or Mental Health First Aid training.


To apply:

Email Kim your resume and include:

  • Available start date
  • Any time off planned
  • Residency status

kims@integritystaffing.net.au

Frequently asked questions

Who is hiring for the 222 Integrity Staffing -Consumer Liaison Officer role?
Integrity is hiring for the 222 Integrity Staffing -Consumer Liaison Officer position, a Shazamme client. Apply directly on the employer's career site.
Where is the 222 Integrity Staffing -Consumer Liaison Officer job located?
The 222 Integrity Staffing -Consumer Liaison Officer role with Integrity is based in West Perth, US.
Is the 222 Integrity Staffing -Consumer Liaison Officer role full-time or contract?
This is a full time position at Integrity.
What experience level is the 222 Integrity Staffing -Consumer Liaison Officer role?
The 222 Integrity Staffing -Consumer Liaison Officer position is aimed at mid-level candidates.
How do I apply for the 222 Integrity Staffing -Consumer Liaison Officer role at Integrity?
Apply directly on Integrity's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct