Accounts Receivable & Collections

The JobSquad Solutions Team is currently looking for a Accounts Receivable Collections to work at a company located in the Miami Lakes, FL area! Job Title: Accounts Receivable Collections Job Location: Miami Lakes, FL Pay and Hours for Job + Benefits: $55K Job Description: Summary/objective The Accounts Receivable Collections Specialist is responsible for managing customer accounts, monitoring outstanding balances, collecting past-due payments, resolving billing discrepancies, and supporting the overall cash flow objectives of the organization. This position works closely with customers, Sales, Customer Service, Accounting, and Management, to ensure timely collections while maintaining positive customer relationships. Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Accounts Receivable Management Monitor customer accounts and aging reports daily. Review outstanding balances and proactively follow up on overdue invoices. Apply customer payments accurately and timely. Research and resolve unapplied cash, short payments, overpayments, and payment discrepancies. Maintain accurate customer account records and collection notes. Collections Activities Contact customers via phone, email, and written correspondence regarding past-due balances. Negotiate payment arrangements within company guidelines. Escalate delinquent accounts when necessary. Maintain collection efforts in accordance with company policies and applicable regulations. Reduce Days Sales Outstanding (DSO) and improve collection performance. Credit and Customer Account Support Assist in reviewing and maintaining customer credit files. Support credit evaluations and credit limit reviews. Process customer credit references and documentation requests. Assist with account setup and maintenance activities. Customer Service and Dispute Resolution Investigate and resolve billing disputes, deductions, chargebacks, and pricing discrepancies. Coordinate with Sales, Customer Service, Shipping, and accounting departments to resolve account issues. Maintain professional and positive customer relationships while enforcing payment terms. Reporting and Compliance Prepare aging reports and collection activity reports. Track collection metrics and provide updates to management. Ensure compliance with company policies and accounting procedures. Assist with month-end closing activities and audit requests as needed. Maintain confidentiality of financial and customer information. Qualifications Education Associate Degree in Accounting, Finance, Business Administration, or related field preferred. Equivalent combination of education and experience may be considered. Experience Minimum of 3 years’ experience of Accounts Receivable and Collections experience. Hands-on experience with Oracle ERP systems (Oracle Financials / Oracle Cloud), including AR modules is required Experience in manufacturing, distribution, wholesale, or consumer products environments preferred. Experience with ERP systems and customer portals preferred. Skills and Competencies Strong knowledge of Accounts Receivable and Collections processes. Proficiency in Microsoft Office Suite, particularly Excel. Strong analytical and problem-solving skills. Excellent verbal and written communication skills. Ability to manage multiple priorities in a fast-paced environment. Strong organizational skills and attention to detail. Ability to work independently and collaboratively. Professional customer service and negotiation skills. The JobSquad Solutions Team is made up of experts around the country. Serving our local workforce communities is our passion. #AF12345 ]]>