Quality Ops Analyst

Title: Quality Ops Analyst

Pay: $30.00-$35.00/hr

Location: San Diego, CA

Duration: 3-Month Contract

Schedule: Hybrid

Summary

We are seeking a Quality Systems Specialist to support quality operations through quality system data management, SAP Quality Management (QM), Quality Notification (QN) processing, and product lifecycle support. This role is responsible for maintaining quality master data, supporting quality system transactions, resolving system issues, and ensuring quality records are processed accurately throughout the product lifecycle.

Responsibilities

• Maintain and govern quality-related master data across SAP, PLM, MES, LIMS, and connected systems.
• Ensure data accuracy, integrity, and compliance with established procedures.
• Manage quality data updates required to support product lifecycle activities.
• Support data corrections resulting from NCRs, CAPAs, deviations, acceptance activities, and change controls.
• Perform data quality remediation and validation activities.
• Manage the end-to-end Quality Notification (QN) lifecycle from initiation through completion.
• Provide system and transactional support for NCRs, RMAs, RTVs, and investigation activities.
• Execute quality system transactions required to support containment and disposition activities.
• Troubleshoot system-related issues impacting QN processing.
• Support corrective actions through data and system updates.
• Provide operational support for SAP QM-related activities.
• Resolve SAP transactional issues affecting quality operations.
• Maintain inspection and batch management configurations.
• Support execution and closure of inspection-related activities.
• Perform global QM master data governance and execution.
• Support product lifecycle quality activities through PLM transactions and approvals.
• Ensure proper execution of quality-related lifecycle changes and coordinate post-implementation system updates.
• Manage non-standard quality activities requiring system expertise and operational execution.
• Ensure quality activities are appropriately documented and compliant with established procedures.

Key Activities

• Material master updates
• Inspection planning maintenance
• Shelf-life and batch attribute updates
• Serialization and product configuration support
• Data verification and correction activities
• Global containment and disposition support
• Containment strategy and supporting documentation
• NCR troubleshooting and SAP master data support
• PIS creation and maintenance
• Child NCR creation
• NCR disposition requirements
• Site-to-site transfer support and pre-disposition activities
• Investigation and QN support related to QM data, containment, and disposition
• Inspection lot troubleshooting
• Usage decision support
• MIC creation and maintenance
• Inspection plan maintenance
• Batch master corrections
• Quality inspection processing
• RMA inspection lot processing
• Queue clearance and synchronization activities
• Material promotions from development through production
• EOL assessments and document obsolescence
• Plant extensions
• Inspection activation and deactivation
• Development inventory disposition
• Data steward approvals
• Post-implementation updates
• Date extension processing
• Material adjustments
• Offline inventory transactions
• Regrade and reclassification activities
• Recharge and recalibration support
• External vendor rework support

Qualifications

• Experience supporting SAP Quality Management (QM) processes.
• Experience maintaining quality-related master data within enterprise systems.
• Familiarity with quality records and processes including NCRs, CAPAs, RMAs, RTVs, deviations, acceptance activities, and change controls.
• Experience supporting product lifecycle and quality system activities.
• Knowledge of quality system transactions, inspections, batch management, and master data governance.
• Experience working with systems such as SAP, MES, LIMS, and PLM platforms.

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