Business Applications Manager - NetSuite

THE TEAM YOU WILL BE JOINING
Our client is a growing manufacturing organization undergoing continued technology modernization and process improvement initiatives across its business applications environment. The team operates within a shared-services model while maintaining dedicated operational support for a manufacturing facility, creating a need for a business-focused technology leader who can bridge the gap between operations, applications, vendors, and enterprise IT.

This position will partner closely with local leadership, corporate IT, and external technology partners to drive application enhancements, system integrations, business process improvements, and long-term technology adoption across the organization.

WHAT THEY OFFER YOU

• This is a highly visible opportunity to serve as the primary business applications leader supporting a manufacturing operation while helping shape future technology initiatives.
• Own and influence the organization's business application ecosystem with NetSuite serving as the core platform
• Partner directly with Operations, Quality, Customer Service, Finance, and Executive Leadership teams
• Drive application enhancements, integrations, process improvement initiatives, and technology adoption efforts
• Lead vendor relationships and collaborate with external implementation partners
• Support upcoming initiatives including customer portal development, workflow automation, reporting enhancements, and application modernization
• Play a key role in future AI, process optimization, and continuous improvement initiatives

• Lebanon, TN
• 100% Onsite
• Limited travel to corporate and sister-company locations as needed

• The Business Applications & Integration Manager will serve as the primary technology partner responsible for business applications, ERP optimization, integrations, vendor management, and cross-functional project delivery.
• Own and support NetSuite and related business applications
• Drive ERP enhancements, application upgrades, process improvements, and integration initiatives
• Partner with stakeholders across Operations, Supply Chain, Customer Service, Quality, and Finance
• Manage relationships with software vendors, consultants, and implementation partners
• Support integrations between ERP, CRM, quality, logistics, and customer-facing platforms
• Lead projects involving customer portals, automation, workflow improvements, and emerging technologies

• This role is critical because the organization is looking for a dedicated business applications leader who can bridge technology and operations while driving value from its enterprise systems.
• The right individual will help improve business processes, maximize ERP utilization, strengthen application integrations, and ensure technology investments directly support operational and strategic objectives.

• Experience supporting ERP and enterprise business applications environments
• Strong understanding of NetSuite or comparable ERP platforms
• Experience leading application enhancements, upgrades, implementations, or optimization initiatives
• Exposure to APIs, integrations, middleware, or interconnected business systems
• Experience managing software vendors, implementation partners, and third-party technology providers
• Strong project leadership and business process improvement experience
• Manufacturing, distribution, supply chain, logistics, or process-driven industry experience preferred
• Strong communication skills with the ability to translate business requirements into technology solutions
• Experience supporting reporting, analytics, workflow automation, or digital transformation initiatives is highly desirable

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