Front of House Concierge - Parnell

Staffing Agency is a national recruitment company is seeking a reliable and organised Front of House Concierge to support office space operations within a professional corporate workplace in Parnell, Auckland.
We are seeking a professional and personable Concierge to deliver a high-quality front-of-house experience. As the first point of contact for visitors and staff, you will play a key role in creating a welcoming environment while supporting day-to-day reception operations.

What’s in it for you:

• Hourly Rate $30 per hour (depending on experience)
• No late nights or weekend work
• Stable, long-term assignment
• Supportive corporate working environment
• Ongoing training and development opportunities

Service Parameters

• This is a concierge-focused role and does not include full FOH / Workplace Coordinator role.
• No ownership of facilities management, event planning, vendor coordination, or financial processes
• Limited system access (e.g., Envoy, Slack) required for daily operations
• Onsite role: Monday to Friday, 8:00 AM – 4:30 PM

Ideal Candidate Profile

• Strong customer service and interpersonal skills
• Professional presentation and communication style
• Reliable, punctual, and able to work independently
• Confident in managing front-of-house interactions in a fast-paced environment
• Proactive mindset with the ability to handle multiple tasks efficiently

Key Responsibilities

• Greet and welcome visitors, clients, and staff with a friendly and professional approach
• Manage visitor check-in and check-out processes using Envoy, and promptly notify hosts
• Provide wayfinding assistance and general information to visitors
• Maintain a clean, organised, and presentable reception area at all times
• Assist with light catering coordination and support small event setups near reception
• Monitor front entry points and follow established access and security procedures
• Handle incoming mail, couriers, and deliveries, including logging and notifying recipients
• Act as a central information point and escalate queries or issues when required

Interested candidates click on the “APPLY NOW” button and submit your full updated resume online. (Easily readable word doc is preferred) Make sure you provide correct mobile number and email address in order for us to contact you - Staffing Agency 9481