Import/Export Administrator

Job Title: Import/Export Administrator
Location: Ivyland, Pennsylvania, USA
Employment Type: Full-Time

About Us
Ingersoll Rand thrives on a culture of innovation and ownership, committed to improving the lives of our employees, customers, and communities. With more than 80 leading brands, we provide mission-critical flow creation and industrial solutions that perform in the most demanding environments. Our success is built on empowering employees to think and act like owners while delivering exceptional customer experiences. For more information, visit www.irco.com.

Job Overview:
The Import/Export Administrator is responsible for supporting international trade and logistics activities while ensuring compliance with applicable import and export regulations. This role serves as a key liaison between customers, freight forwarders, suppliers, shipping teams, and internal departments to facilitate the timely and compliant movement of goods worldwide. The ideal candidate is highly organized, detail-oriented, customer-focused, and capable of managing multiple priorities in a fast-paced manufacturing environment.

Responsibilities:

• Coordinate import and export logistics activities with customers, freight forwarders, shipping teams, and customer service representatives.
• Review, approve, and release international sales orders while ensuring transaction accuracy and regulatory compliance.
• Prioritize customer orders and shipments to meet business and customer requirements.
• Support investigations and resolution of customer disputes related to shipping, documentation, and logistics activities.
• Classify products and materials using Harmonized Tariff Schedule (HTS) codes and maintain classification records.
• Maintain import/export compliance records and supporting documentation.
• Prepare, process, and manage AES and EEI filings in accordance with government regulations.
• Create and maintain import/export documentation, including commercial invoices, shipping papers, certificates, and related records.
• Support the development and maintenance of standard operating procedures related to international trade compliance.
• Audit and monitor transactions with vendors, suppliers, customers, and logistics providers to ensure accuracy and compliance.
• Coordinate with internal departments to ensure shipments are completed accurately and on schedule.
• Stay current with import/export regulations, trade compliance requirements, and customer-specific requirements.
• Conduct or support compliance-related training and awareness initiatives.
• Perform quality checks in accordance with established procedures and ISO standards.
• Maintain a clean, organized work environment and support continuous improvement initiatives, including 5S methodologies.
• Adhere to all company safety, environmental, and quality policies and procedures.

Requirements:

• Bachelor’s degree in International Business, Foreign Trade, Business Administration, Supply Chain Management, or a related field preferred.
• 5+ years of experience in import/export administration, logistics, trade compliance, or a related field.
• Strong knowledge of import/export classification, HTS codes, country of origin requirements, free trade agreements, and international trade regulations.
• Working knowledge of U.S. Customs regulations, including Title 19 CFR.
• Understanding of applicable import/export laws and regulations administered by government agencies.
• Experience preparing and managing import/export documentation and regulatory filings.
• Strong verbal and written communication skills with the ability to collaborate effectively across departments and with external partners.
• Excellent organizational skills with the ability to prioritize multiple projects and deadlines.
• Strong attention to detail and data accuracy.
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• Experience working with ERP systems such as JD Edwards is preferred.
• Customer-focused mindset with the ability to adapt to changing business needs.

Core Competencies:

• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• High attention to detail and accuracy.
• Problem-solving and analytical thinking.
• Integrity and commitment to compliance.
• Customer-focused approach to service and support.
• Ability to manage multiple priorities in a dynamic environment.
• Continuous improvement mindset with a focus on efficiency and quality.

Travel & Work Arrangements/Requirements:

• This position is fully site-based in Ivyland, Pennsylvania.
• Work is performed within a climate-controlled manufacturing environment.
• Protective eyewear and safety footwear are required in designated areas.
• Participation in ongoing safety and environmental health training is required.

What We Offer
At Ingersoll Rand, we embrace a culture of personal ownership, taking responsibility for our company, our communities, our environment, and our well-being. Our comprehensive benefits package is designed to provide the support and resources needed to help employees thrive both personally and professionally.

Please note our hiring process does not use AI at any stage to screen, assess, or select candidates.

Our Range of Benefits Includes:

• Empowering Culture: Encouraging personal ownership, innovation, and community involvement.
• Health Care Options: Comprehensive medical, dental, vision, and prescription coverage.
• Wellness Programs: Resources and programs supporting physical, emotional, and financial well-being.
• Retirement Savings: Competitive 401(k) program designed to help secure your future.
• Employee Stock Grant: Opportunity to share in the company's continued growth and success.
• Paid Time Off: Generous time off programs that support work-life balance.
• Learning & Development: Access to training resources, professional development opportunities, and LinkedIn Learning.
• Career Growth: Internal advancement opportunities and individualized development planning.
• Employee Recognition: Employee appreciation programs, service celebrations, and team-building activities.
• Supportive Environment: A culture committed to collaboration, development, and employee success.

At Milton Roy – Ivyland, we foster a workplace culture focused on employee appreciation, development, and growth. Team members enjoy employee recognition events, community engagement activities, and opportunities to participate in team-building programs that strengthen collaboration and workplace engagement. We are committed to promoting from within and supporting long-term career success through training, mentorship, and development opportunities.

Ingersoll Rand Inc. (NYSE: IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers, and communities. Customers rely on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across more than 40 trusted brands operating in complex and demanding environments. Our employees build customers for life through their commitment to expertise, productivity, and efficiency. For more information, visit www.IRCO.com.