BTR Resident Services Associate (Part Time)
Collins Property Recruitment Bullhorn ·www.collinspropertyrecruitment.com
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The role:
The Resident Services Associate will be based on a high-end residential development in Leeds. The RSA is responsible for being the first point of contact for residents, providing excellent customer service at all times. The RSA will also be responsible for carrying out front of house duties, property management, leasing administration and organising maintenance works.
Responsibilities include:
If this role isn’t for you, but you would like to refer a friend or colleague to us, we'll happily give you £300 worth of vouchers if we successfully place them!
The Resident Services Associate will be based on a high-end residential development in Leeds. The RSA is responsible for being the first point of contact for residents, providing excellent customer service at all times. The RSA will also be responsible for carrying out front of house duties, property management, leasing administration and organising maintenance works.
Responsibilities include:
- Deliver exceptional customer service to every person, creating an unmatched first impression
- Manage resident enquiries and complaints, ensuring all enquiries are dealt with quickly and efficiently
- Log communication with residents
- Conduct routine inspections of community amenities and common areas
- Support the leasing team with administration
- Organise maintenance works, liaise with contractors and ensure works are progressing smoothly
- Follow health & safety procedures
- Day to day front of house type services such as handling parcels
- Prior experience within Property Management, Lettings Administration or a similar role within Build-to-Rent or Student Accommodation
- Excellent customer service skills
- Ability to multi-task
If this role isn’t for you, but you would like to refer a friend or colleague to us, we'll happily give you £300 worth of vouchers if we successfully place them!
Frequently asked questions
Who is hiring for the BTR Resident Services Associate (Part Time) role?
Collins Property Recruitment Bullhorn is hiring for the BTR Resident Services Associate (Part Time) position, a Shazamme client. Apply directly on the employer's career site.
Where is the BTR Resident Services Associate (Part Time) job located?
The BTR Resident Services Associate (Part Time) role with Collins Property Recruitment Bullhorn is based in Leeds, GB.
Is the BTR Resident Services Associate (Part Time) role full-time or contract?
This is a full time position at Collins Property Recruitment Bullhorn.
What experience level is the BTR Resident Services Associate (Part Time) role?
The BTR Resident Services Associate (Part Time) position is aimed at junior-level candidates.
How do I apply for the BTR Resident Services Associate (Part Time) role at Collins Property Recruitment Bullhorn?
Apply directly on Collins Property Recruitment Bullhorn's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.