Fleet Support Engineer

Fleet Support Engineer

Overview

Support the operational uptime and reliability of an advanced vehicle fleet as a Fleet Support Engineer on the Base Operations team. In this hands-on, onsite role, you’ll serve as a technical expert and primary point of contact for real-time fleet escalations, using log analysis, hardware validation, diagnostic procedures, and cross-functional collaboration to identify issues and drive lasting solutions. Your work will directly improve vehicle performance, troubleshooting efficiency, and fleet-wide reliability.

Required Skills

• 2–4 years of relevant experience in transportation, aerospace, autonomous vehicles, or a related technical environment
• Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related field
• Experience with low- and high-voltage circuits and safe troubleshooting practices
• Knowledge of Unified Diagnostic Services (UDS)
• Understanding of hardware and software system architecture and vehicle communications
• Ability to perform root cause analysis through comprehensive log and fleet data review
• Ability to understand schematics, electrical diagrams, connector end views, and pinouts
• Ability to troubleshoot high-level vehicle functions and identify resolution paths at the component level
• Strong technical documentation and communication skills
• Ability to build relationships and collaborate effectively across engineering, operations, and design teams
• Self-starter with a holistic, solutions-oriented approach to problem-solving

Nice-to-Have Skills

• Experience with electric vehicle technology
• Experience remotely supporting vehicle troubleshooting
• Knowledge of vehicle systems and diagnostic tools
• Experience with Linux and Python-based systems for fleet-level data processing
• Experience working with software that interfaces with hardware
• Familiarity with networking, TCP, and socket programming
• Experience developing diagnostic procedures, troubleshooting guides, or fleet-wide countermeasures

Preferred Education and Experience

• Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related discipline
• 2–4 years of professional experience in transportation, aerospace, autonomous vehicles, electric vehicles, or comparable technical operations
• Experience supporting complex hardware and software systems in an operational environment

Other Requirements

• This is an onsite position in Foster City, California.
• Availability to work night and weekend shifts as needed, with advance notice.
• Willingness to travel occasionally within the United States to support operational locations.
• W2 employment only.
• Ability to support a six-month assignment with an ASAP start.