Agri Internal Account Manager

FRS Recruitment are currently recruiting for an Internal Account Manager on behalf of a well-established and expanding supplier to the agricultural, machinery and engineering sectors. This is an excellent opportunity for someone with a background in agriculture, agricultural machinery, trailer parts, engineering components or technical sales who enjoys building customer relationships and developing existing accounts.

Based in Dungannon, Co. Tyrone, this role may also suit candidates located within commuting distance of Cookstown, Omagh, Armagh, Portadown, Craigavon, Monaghan, Cavan, Derry/Londonderry, Ballygawley and surrounding areas.

The successful candidate will be responsible for managing existing customer accounts, identifying sales opportunities, providing technical product support and working closely with both customers and the external sales team to drive business growth.

Key Responsibilities

• Manage and develop a portfolio of existing customer accounts across the agricultural and trailer parts sectors.
• Build strong customer relationships by understanding customer operations, equipment and parts requirements.
• Provide product advice and support relating to agricultural machinery, trailers, replacement parts and associated components.
• Handle incoming customer enquiries and prepare quotations in a timely and professional manner.
• Identify opportunities for account growth through upselling and cross-selling activities.
• Process sales orders, quotations and customer account administration accurately.
• Work closely with external sales personnel to maximise customer retention and sales opportunities.
• Maintain accurate customer records, pricing information and account activity within CRM systems.
• Liaise with purchasing, warehouse, operations and technical teams to ensure excellent customer service.
• Monitor account performance and contribute towards individual and team sales targets.

Candidate Profile

Essential Requirements

• Previous experience within the agricultural, agricultural machinery, trailer parts or related sectors.
• Good understanding of agricultural machinery, trailer parts or engineering components.
• Strong customer service and relationship management skills.
• Good computer skills, including Microsoft Office and business systems.
• Excellent organisational and communication skills.
• Commercially aware with a proactive and results-focused approach.

Desirable Experience

• Farming or agricultural background.
• Experience in internal sales, technical sales, account management or parts sales.
• Mechanical or engineering knowledge with the ability to identify and understand technical components.
• Knowledge of hydraulic systems, including hoses, fittings, cylinders, pumps and valves.
• Experience working with CRM and ERP systems.

Personal Qualities

• Customer-focused and professional approach.
• Genuine interest in agriculture, farming and machinery.
• Practical mindset with the ability to understand customer requirements.
• Highly organised and detail-oriented.
• Commercially minded with a desire to grow customer accounts.
• Team player with strong ownership and follow-through.

What's on Offer?

• Opportunity to join a successful and growing business servicing the agricultural and engineering sectors.
• Long-term career development opportunities.
• Exposure to a wide range of agricultural, trailer and engineering products.
• Supportive team environment.
• Early finish on Fridays.
• Pension Contribution

Working Hours

• Monday to Thursday: 8:00am - 5:00pm
• Friday: 8:00am - 2:00pm
• 40-hour working week

For a confidential discussion and more information on this opportunity, please contact Gerard Farrell at FRS Recruitment.