Administration Coordinator

About the Role

Clarity Partners is looking for an Administration Coordinator to join a national provider with over 45 years of Australian experience in compressed air, power generation and engineered industrial solutions.

This role will provide a central point of coordination across administration, customer support, service activities and day-to-day branch operations. Working closely with internal teams, customers, suppliers and field personnel, you’ll help ensure the local operation runs efficiently and customers receive a high level of service.

What You’ll Be Doing

• Coordinate and schedule service technicians for maintenance, installations and urgent repairs
• Optimise technician schedules and adjust priorities as service requirements change
• Coordinate site entry, mobilisation and other service requirements
• Liaise with customers and technicians to understand and coordinate service needs
• Ensure service work orders and costs are accurately updated and processed
• Generate post-service invoices in line with company processes
• Maintain accurate customer, service and operational records
• Prepare service reports and assist with improving coordination processes

What They’re Looking For

• Previous experience in service coordination, scheduling, administration or a similar coordination role
• Excellent organisational and time management skills, with the ability to manage competing priorities
• Strong communication and interpersonal skills, with confidence dealing with customers, technicians and external stakeholders
• Strong attention to detail and a practical, analytical approach to problem-solving
• Ability to remain calm and effective when managing urgent requests and changing priorities
• Ability to work collaboratively with internal teams and external parties
• Comfortable using scheduling systems, databases and Microsoft Office
• Strong follow-through and ability to keep work orders, records and documentation accurate and up to date
• Customer-focused approach with a commitment to delivering a high standard of service
• Based in Kalgoorlie or willing to relocate to the Goldfields

Why You’ll Love This Role

• Kalgoorlie-based opportunity with no FIFO requirement from Perth
• Work closely with experienced technical, service and operational teams
• Take ownership of a varied coordination role with genuine day-to-day impact
• Opportunity to build your career within a technically focused and growing organisation
• Competitive salary of $90,000–$105,000
• Become a key part of a local team supporting customers across the Goldfields