Client Experience Officer
Chandler Macleod ·www.chandlermacleod.com
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Client Experience Officer
Location: Sydney CBD
Work Type: Permanent Full Time
An exciting opportunity is available for a Client Experience Officer to join a growing organisation within the agricultural insurance sector. This role is ideal for someone who thrives in a structured, customer-focused environment and enjoys supporting business operations.
You will play a key role in supporting client servicing activities, assisting with documentation, and contributing to risk analysis processes alongside specialists.
Key Responsibilities
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.
Location: Sydney CBD
Work Type: Permanent Full Time
An exciting opportunity is available for a Client Experience Officer to join a growing organisation within the agricultural insurance sector. This role is ideal for someone who thrives in a structured, customer-focused environment and enjoys supporting business operations.
You will play a key role in supporting client servicing activities, assisting with documentation, and contributing to risk analysis processes alongside specialists.
Key Responsibilities
- Prepare accurate new business documentation to support client onboarding
- Assist with risk analysis alongside insurance specialists
- Support the commercial team with administrative and client service tasks
- Ensure all documentation meets compliance and regulatory standards
- Maintain high levels of data accuracy and attention to detail
- 1 to 3 years experience in administration, customer service, or financial services
- Exposure to insurance or rural sector highly regarded
- Strong attention to detail and organisational skills
- Ability to manage documentation and deadlines efficiently
- Excellent communication and stakeholder support capability
- Diploma in General Insurance
- ASIC RG146 qualification
- Background in agriculture or rural industries
- Work within a supportive and purpose-driven environment
- Opportunity to develop within a specialist insurance field
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.
Frequently asked questions
Who is hiring for the Client Experience Officer role?
Chandler Macleod is hiring for the Client Experience Officer position, a Shazamme client. Apply directly on the employer's career site.
Where is the Client Experience Officer job located?
The Client Experience Officer role with Chandler Macleod is based in Sydney, NSW, AU.
Is the Client Experience Officer role full-time or contract?
This is a full time position at Chandler Macleod.
What experience level is the Client Experience Officer role?
The Client Experience Officer position is aimed at mid-level candidates.
How do I apply for the Client Experience Officer role at Chandler Macleod?
Apply directly on Chandler Macleod's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.