Facilities Helpdesk Administrator

CBW Staffing ·www.cbwstaffingsolutions.com

Location Maidstone, South East, England
Salary GBP 32,000 / year
Type Full time
Level Mid
Source Shazamme
Administration & Office Support
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Facilities Helpdesk Administrator – FM Provider – Maidstone– Up to £30,000 per annum

Are you an experienced FM Helpdesk Administrator looking for your next opportunity?
Do you want to expand your experience within a growing Facilities Management environment?
This is an excellent opportunity to join an established FM provider based in Kent
on a Permanent basis. You will be part of a busy, fast-paced team supporting day-to-day facilities operations, where your organisational skills and attention to detail will be highly valued.

Hours of Work / Details:
  • 08:00am – 17:00pm
  • Monday to Friday (Office Based)
  • Up to £30,000 per annum
  • Permanent role
Key Responsibilities:
  • Handling incoming and outgoing calls to support the facilities function in a professional manner
  • Managing and maintaining the FM Helpdesk inbox
  • Working as part of a Team
  • Scheduling reactive maintenance call-outs and prioritising urgent requests
  • Reviewing jobs logged throughout the day and allocating tasks to Engineers accordingly
  • RAMS
  • Raising and processing purchase orders and supporting invoice administration
  • Issuing and closing both planned preventative maintenance (PPM) and reactive maintenance visits
  • Accurately inputting and updating data within the CAFM system
  • Assigning tasks via CAFM (Concept or similar system)
  • Raising corrective maintenance tasks following completed PPM visits
  • Supporting Office and Contract Managers with general administrative duties
  • Responding to queries from engineers, clients, and management
  • Organising daily workload to ensure service level agreements are met
Requirements:
  • Previous Helpdesk experience within Facilities Management/Construction 
  • Strong general administrative background
  • Working knowledge of CAFM systems (Concept or similar)
  • Confident IT skills including Microsoft Office
  • Strong communication and organisational skills
  • Must Drive - Parking on Site 
 
Interested?
Please send your CV to Claire@cbwstaffingsolutions.com for more information or to apply.
We look forward to hearing from you!

Frequently asked questions

Who is hiring for the Facilities Helpdesk Administrator role?
CBW Staffing is hiring for the Facilities Helpdesk Administrator position, a Shazamme client. Apply directly on the employer's career site.
Where is the Facilities Helpdesk Administrator job located?
The Facilities Helpdesk Administrator role with CBW Staffing is based in Maidstone, GB.
What does the Facilities Helpdesk Administrator role pay?
CBW Staffing lists the Facilities Helpdesk Administrator role at up to GBP 32,000 per year.
Is the Facilities Helpdesk Administrator role full-time or contract?
This is a full time position at CBW Staffing.
What experience level is the Facilities Helpdesk Administrator role?
The Facilities Helpdesk Administrator position is aimed at mid-level candidates.
How do I apply for the Facilities Helpdesk Administrator role at CBW Staffing?
Apply directly on CBW Staffing's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct