Receptionist

Brook Recruitment ·www.brookrecruitment.com.au

Location Melbourne, Australia
Type Full time
Level Mid
Source Shazamme
Accepting Candidates
Apply direct
About the Company

A well-established private investment house operating across a broad range of industries, alongside its affiliated philanthropic foundation and a boutique property investment and finance business. Based in a busy Melbourne office, the group brings together commercial investment, community-focused philanthropy, and property finance under one roof, offering a genuinely varied and interesting environment to work within.

About the Role

As the first point of contact for the business, you will play a vital role in shaping the experience of every client, guest and visitor who walks through the door. This is a varied front-of-house position that blends high-level guest and client service with communication, administration, maintenance and provisioning, and broader support across the organisation. You will bring a professional, warm and welcoming manner to everything you do, while keeping the office running smoothly behind the scenes.

Key Responsibilities
  • Greet and welcome guests as soon as they arrive, and direct visitors to the appropriate meeting room, person or office
  • Answer, screen and forward incoming phone calls, taking and distributing messages as needed
  • Provide accurate, professional information to clients and guests in person, by phone and via email
  • Receive, sort and distribute daily mail and deliveries, and organise local, interstate and international couriers
  • Keep the reception area tidy and well presented, with all necessary materials on hand
  • Manage meeting room bookings and guest services, including tea and coffee service, catering, and support for in-house events
  • Maintain and tidy kitchen areas, including stacking and unpacking dishwashers, keeping the fridge stocked, and coffee machine upkeep
  • Order office and kitchen supplies and keep stock inventory up to date
  • Maintain office equipment such as photocopiers and the phone system, reporting and following up on any maintenance or repair needs
  • Keep updated records of office expenses and costs
  • Maintain office security, including monitoring the visitor logbook and issuing visitor badges
  • Provide broader clerical and administrative support such as filing, photocopying and binding
  • Provide assistance to the Executive Assistant team as required
About You
  • A professional attitude and polished presentation
  • Strong written and verbal communication skills
  • A resourceful, proactive approach to problem-solving
  • Excellent organisational skills, with the ability to multitask and prioritise competing tasks
  • A genuine customer service mindset

How to Apply

Click APPLY or email your resume directly to michelle@brookrecruitment.com.au
Follow Brook Recruitment on LinkedIn for the latest opportunities and industry insights.
About the Company

A well-established private investment house operating across a broad range of industries, alongside its affiliated philanthropic foundation and a boutique property investment and finance business. Based in a busy Melbourne office, the group brings together commercial investment, community-focused philanthropy, and property finance under one roof, offering a genuinely varied and interesting environment to work within.

About the Role

As the first point of contact for the business, you will play a vital role in shaping the experience of every client, guest and visitor who walks through the door. This is a varied front-of-house position that blends high-level guest and client service with communication, administration, maintenance and provisioning, and broader support across the organisation. You will bring a professional, warm and welcoming manner to everything you do, while keeping the office running smoothly behind the scenes.

Key Responsibilities
  • Greet and welcome guests as soon as they arrive, and direct visitors to the appropriate meeting room, person or office
  • Answer, screen and forward incoming phone calls, taking and distributing messages as needed
  • Provide accurate, professional information to clients and guests in person, by phone and via email
  • Receive, sort and distribute daily mail and deliveries, and organise local, interstate and international couriers
  • Keep the reception area tidy and well presented, with all necessary materials on hand
  • Manage meeting room bookings and guest services, including tea and coffee service, catering, and support for in-house events
  • Maintain and tidy kitchen areas, including stacking and unpacking dishwashers, keeping the fridge stocked, and coffee machine upkeep
  • Order office and kitchen supplies and keep stock inventory up to date
  • Maintain office equipment such as photocopiers and the phone system, reporting and following up on any maintenance or repair needs
  • Keep updated records of office expenses and costs
  • Maintain office security, including monitoring the visitor logbook and issuing visitor badges
  • Provide broader clerical and administrative support such as filing, photocopying and binding
  • Provide assistance to the Executive Assistant team as required
About You
  • A professional attitude and polished presentation
  • Strong written and verbal communication skills
  • A resourceful, proactive approach to problem-solving
  • Excellent organisational skills, with the ability to multitask and prioritise competing tasks
  • A genuine customer service mindset

How to Apply

Click APPLY or email your resume directly to michelle@brookrecruitment.com.au
Follow Brook Recruitment on LinkedIn for the latest opportunities and industry insights.

Frequently asked questions

Who is hiring for the Receptionist role?
Brook Recruitment is hiring for the Receptionist position, a Shazamme client. Apply directly on the employer's career site.
Where is the Receptionist job located?
The Receptionist role with Brook Recruitment is based in Melbourne, AU.
Is the Receptionist role full-time or contract?
This is a full time position at Brook Recruitment.
What experience level is the Receptionist role?
The Receptionist position is aimed at mid-level candidates.
How do I apply for the Receptionist role at Brook Recruitment?
Apply directly on Brook Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct