Connect Ambassador
Yoh Idibu ·jobs.yoh.com
Apply direct
The Connect Ambassador serves as the first point of contact for customers visiting the Connect Center and plays a key role in delivering a positive customer experience. This individual will welcome customers, assess their needs, answer basic questions, and direct them to self-service resources or specialists for additional assistance.
The role provides exposure to customer service operations, community engagement initiatives, and day-to-day business activities. The Ambassador will support facility operations, assist with special events, collaborate with internal teams, and help strengthen relationships with customers and community partners.
Key Responsibilities:
Customer Engagement & Support (Approximately 65%)
The Connect Ambassador is responsible for creating a welcoming environment for customers and ensuring their needs are addressed efficiently. Responsibilities include greeting customers, assessing service needs, answering basic inquiries, managing customer traffic flow within the facility, and assisting with payment transactions. The Ambassador will also work closely with specialists and facility staff to help resolve escalated customer concerns and support ongoing customer service initiatives.
Community Outreach & Event Support (Approximately 35%)
The Ambassador will assist with community outreach efforts by supporting the planning, setup, execution, and teardown of events and workshops. Additional responsibilities include assisting during extended outage situations, supporting customer and community education programs, helping with daily facility opening and closing procedures, and collecting customer feedback and event data to measure engagement effectiveness. The role also includes educating customers about energy efficiency programs and assisting with program enrollment when appropriate.
Required Skills & Qualifications:
The ideal candidate is a highly motivated and customer-focused professional with strong communication and interpersonal skills. They should be outgoing, organized, detail-oriented, and comfortable working in a fast-paced environment. The ability to exercise sound judgment, adapt to changing priorities, and collaborate effectively with team members is essential.
Candidates should be proficient in Microsoft Office applications and demonstrate a professional demeanor when interacting with customers, community members, and colleagues. Bilingual Spanish language skills are considered a plus.
Education & Experience:
A high school diploma or equivalent is required. Candidates should have at least one year of customer service experience, preferably in a face-to-face environment. Experience working in a fast-paced setting and proficiency with Microsoft Office Suite are also required.
Ideal Candidate Profile:
Successful candidates will enjoy interacting with people, solving problems, and providing exceptional customer service. They will be comfortable serving as a brand ambassador within the community while supporting customer engagement, outreach efforts, and day-to-day operations. The ideal individual is dependable, adaptable, and committed to creating positive experiences for both customers and community partners.
Estimated Min Rate: $14.00
Estimated Max Rate: $21.00
What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: https://www.yoh.com/privacy-notice
The role provides exposure to customer service operations, community engagement initiatives, and day-to-day business activities. The Ambassador will support facility operations, assist with special events, collaborate with internal teams, and help strengthen relationships with customers and community partners.
Key Responsibilities:
Customer Engagement & Support (Approximately 65%)
The Connect Ambassador is responsible for creating a welcoming environment for customers and ensuring their needs are addressed efficiently. Responsibilities include greeting customers, assessing service needs, answering basic inquiries, managing customer traffic flow within the facility, and assisting with payment transactions. The Ambassador will also work closely with specialists and facility staff to help resolve escalated customer concerns and support ongoing customer service initiatives.
Community Outreach & Event Support (Approximately 35%)
The Ambassador will assist with community outreach efforts by supporting the planning, setup, execution, and teardown of events and workshops. Additional responsibilities include assisting during extended outage situations, supporting customer and community education programs, helping with daily facility opening and closing procedures, and collecting customer feedback and event data to measure engagement effectiveness. The role also includes educating customers about energy efficiency programs and assisting with program enrollment when appropriate.
Required Skills & Qualifications:
The ideal candidate is a highly motivated and customer-focused professional with strong communication and interpersonal skills. They should be outgoing, organized, detail-oriented, and comfortable working in a fast-paced environment. The ability to exercise sound judgment, adapt to changing priorities, and collaborate effectively with team members is essential.
Candidates should be proficient in Microsoft Office applications and demonstrate a professional demeanor when interacting with customers, community members, and colleagues. Bilingual Spanish language skills are considered a plus.
Education & Experience:
A high school diploma or equivalent is required. Candidates should have at least one year of customer service experience, preferably in a face-to-face environment. Experience working in a fast-paced setting and proficiency with Microsoft Office Suite are also required.
Ideal Candidate Profile:
Successful candidates will enjoy interacting with people, solving problems, and providing exceptional customer service. They will be comfortable serving as a brand ambassador within the community while supporting customer engagement, outreach efforts, and day-to-day operations. The ideal individual is dependable, adaptable, and committed to creating positive experiences for both customers and community partners.
Estimated Min Rate: $14.00
Estimated Max Rate: $21.00
What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: https://www.yoh.com/privacy-notice
Frequently asked questions
Who is hiring for the Connect Ambassador role?
Yoh Idibu is hiring for the Connect Ambassador position, a Shazamme client. Apply directly on the employer's career site.
Where is the Connect Ambassador job located?
The Connect Ambassador role with Yoh Idibu is based in Kansas City, MO, US.
Is the Connect Ambassador role full-time or contract?
This is a full time position at Yoh Idibu.
What experience level is the Connect Ambassador role?
The Connect Ambassador position is aimed at mid-level candidates.
How do I apply for the Connect Ambassador role at Yoh Idibu?
Apply directly on Yoh Idibu's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.