Product Manager

Meritus ·www.meritustalent.com

Location London, London, England
Work type Remote
Salary GBP 600 - 700 / month
Type Full time
Level Mid
Source Shazamme
Technology
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MERITUS are recruiting for a Product Manager to join a leading software organisation delivering enterprise Workflow & Case Management solutions to public sector customers. This is an excellent opportunity to take ownership of a business-critical, legacy SaaS platform, driving product improvements and customer outcomes in a collaborative, product-led environment.

PRODUCT MANAGER – WORKFLOW & CASE MANAGEMENT – REMOTE – 9-MONTH CONTRACT – INSIDE IR35 – UP TO £700 PER DAY

We're looking for an experienced Product Manager with a strong background in enterprise software, SaaS, or public sector technology. You'll be responsible for managing a mature Workflow & Case Management product, balancing customer needs, technical constraints, and business priorities while working closely with engineering teams.

This is a hands-on role where you'll own the product roadmap, manage customer escalations, prioritise enhancements, and use customer insight and data to drive continuous improvement across a long-established platform.

Key Responsibilities

  • Own and maintain the product roadmap for an established Workflow & Case Management platform.
  • Manage customer escalations, identifying root causes and driving resolutions.
  • Work closely with engineering teams to define and prioritise product requirements.
  • Gather customer feedback to shape product strategy and roadmap decisions.
  • Collaborate with Engineering, Design, Customer Success, Commercial, and Product Marketing teams.
  • Oversee product enhancements from discovery through to release.
  • Analyse product performance and customer data to support informed product decisions.
  • Maintain clear product documentation and promote knowledge sharing.

Skills & Experience

  • 5+ years' Product Management experience within a SaaS or enterprise software environment.
  • Experience managing mature or legacy software products.
  • Previous exposure to Workflow Management, Case Management, or similar enterprise platforms is desirable.
  • Strong stakeholder management and engineering collaboration skills.
  • Experience managing customer escalations and competing priorities.
  • Good understanding of Agile methodologies (Scrum/Kanban).
  • Strong analytical and prioritisation skills with a customer-focused approach.

Got your attention?

If you're an experienced Product Manager with a background in Workflow Management, Case Management, enterprise software, or legacy SaaS products, we'd love to hear from you. Apply today to find out more.

Frequently asked questions

Who is hiring for the Product Manager role?
Meritus is hiring for the Product Manager position, a Shazamme client. Apply directly on the employer's career site.
Where is the Product Manager job located?
The Product Manager role with Meritus is based in London, GB. The role is remote-friendly.
Is the Product Manager role remote?
Yes — the Product Manager position at Meritus is remote. Candidates based in GB are preferred.
What does the Product Manager role pay?
Meritus lists the Product Manager role at GBP 600–700 per month.
Is the Product Manager role full-time or contract?
This is a full time position at Meritus.
What experience level is the Product Manager role?
The Product Manager position is aimed at mid-level candidates.
How do I apply for the Product Manager role at Meritus?
Apply directly on Meritus's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct