Accounts Payable Specialist

JOB DESCRIPTION:

• Act as first point of contact in addressing inquiries related to Accounts Payable
• Respond to routine and complex inquiries from internal and external business partners; effectively position messages in a manner that is supportive of divisional and corporate strategies as necessary to ensure appropriate resolutions
• Utilize in-depth knowledge of policies, procedures, telephone and writing techniques.
• Remain current on all changes to policies and procedures to accurately and consistently respond to inquiries.
• Recommend and/or action updates to current policies and procedures
• Establish effective partnerships and working relationships with relevant business partners of all position levels to ensure timely and accurate AP processing
• Comply with and maintain data integrity of confidential information, security policies and procedures
• Support various Accounts Payable process improvement initiatives and proactively identify new opportunities that could have company-wide impacts
• Assist with developing and maintaining Accounts Payable process documentation
• Process Accounts Payable payment proposals for all payment types in accordance with department procedures and cash management guidelines
• Utilize various Procure-to-Pay system modules (e.g. VIM, ERS, SNC, SAP FI, Concur) and process expertise to provide exemplary levels of customer support, training and troubleshooting
• Distribute Accounts Payable checks in accordance with department procedures, controls and time frames
• Maintain Accounts Payable records/files to ensure accurate record keeping, security and confidentiality of files

Job Specifications

• One to two years experience working in a customer support role, preferably within the Finance organization
• ERP system experience preferred
• Moderate proficiency in Microsoft Office, particularly Excel
• High degree of accuracy, attention to detail and confidentiality
• Excellent verbal communication and listening skills
• Effective written communication skills including business writing, grammar, punctuation in order to correspond with a wide variety of internal and external customers
• Strong organizational and time management skills and ability to prioritize work and manage competing priorities in an environment with frequent interruptions
• Demonstrated ability to learn, support change management and assimilate new information quickly
• Ability to work independently or as a team member
• Ability to work any shift and overtime as needed
• Clean credit history as reported by credit report