Change Management Lead – Insurance Transformation

Argyll Scott ·www.argyllscott.com

Location Hong Kong, Hong Kong
Work type Hybrid
Salary HKD 70,000 - 73,000 / year
Type Full time
Level Lead
Source Shazamme
Transformation
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Job Highlights

  • 6–10 years change management and operations transformation

  • Insurance claims and health programme — Hong Kong

  • ASenior Manager level

  • Hybrid, contract renewable, immediate interviews

About the Client

  • Tier-1 insurer running a major claims and health transformation

  • Claims & Health Transformation programme

  • Replacing legacy claims operations with a new platform

  • Working across Claims, Contact Centre, Operations, Distribution

  • High-visibility programme with senior stakeholder exposure

Role Duties

  • Lead end-to-end change strategy and integrated roadmap for Claims and Health team

  • Conduct business impact assessments across claims and operations

  • Build business readiness plans, change risk registers, mitigation actions

  • Drive stakeholder engagement, communications, and user adoption

  • Develop training plans, curriculum, train-the-trainer programmes

  • Coordinate go-live assessments and business readiness sign-offs

  • Establish hypercare and post-go-live stabilisation support

  • Track adoption and benefits realisation against programme outcomes

Role Requirements

  • 6–10 years change management and operations transformation

  • Claims processing or related operations transformation experience

  • Insurance, health, or financial services background preferred

  • Experience with system implementations and operating model change

  • Change impact assessment, readiness, adoption measurement

  • Agile or phased-release delivery experience is an advantage

  • Hong Kong PR / local candidate — Cantonese required

  • Strong executive communication and facilitation skills

Why Apply

  • Work on a landmark claims and health transformation programme

  • Tier-1 insurer, high visibility, senior stakeholder exposure

  • Senior Manager level

  • Hybrid working, immediate interviews, fast process

INTERESTED?
Simply hit apply or send an email with your CV attached to cyruswong@argyllscott.com.hk and I will answer any questions you might have about the role.

Argyll Scott Asia is acting as an Employment Business in relation to this vacancy.

Frequently asked questions

Who is hiring for the Change Management Lead – Insurance Transformation role?
Argyll Scott is hiring for the Change Management Lead – Insurance Transformation position, a Shazamme client. Apply directly on the employer's career site.
Where is the Change Management Lead – Insurance Transformation job located?
The Change Management Lead – Insurance Transformation role with Argyll Scott is based in Hong Kong, HK. The role is hybrid-friendly.
Is the Change Management Lead – Insurance Transformation role remote?
Yes — the Change Management Lead – Insurance Transformation position at Argyll Scott is hybrid. Candidates based in HK are preferred.
What does the Change Management Lead – Insurance Transformation role pay?
Argyll Scott lists the Change Management Lead – Insurance Transformation role at HKD 70,000–73,000 per year.
Is the Change Management Lead – Insurance Transformation role full-time or contract?
This is a full time position at Argyll Scott.
What experience level is the Change Management Lead – Insurance Transformation role?
The Change Management Lead – Insurance Transformation position is aimed at lead-level candidates.
How do I apply for the Change Management Lead – Insurance Transformation role at Argyll Scott?
Apply directly on Argyll Scott's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct