APS4 Administration and Client Support Officer
Halcyon Knights ·www.halcyonknights.com.au
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About the company:
Our client is a large government department tasked with improving the lives of Australians. Our client is looking for experienced Administration Officers to join their busy team for a period of 6 months, on a temporary assignment with the potential to extend.
About the role:
About You:
Mandatory Requirements for the role:
Benefits:
Our client is a large government department tasked with improving the lives of Australians. Our client is looking for experienced Administration Officers to join their busy team for a period of 6 months, on a temporary assignment with the potential to extend.
About the role:
- Manage frontline enquiries via phone and online channels, acting as the first point of contact for clients and providers.
- Coordinate appointments, update client records, and maintain accurate data entry across multiple systems.
- Provide administrative support including consent form updates, overflow tasks, and record management.
- Assist with implementation of a new Case Management System while supporting business-as-usual operations.
- Collaborate with internal teams and support training and learning activities within the service.
About You:
- Strong administrative experience in fast-paced, high-volume environments.
- Confident using multiple IT systems (Salesforce experience highly regarded).
- Excellent communication and interpersonal skills with a client-focused approach.
- Able to work collaboratively within multidisciplinary teams and meet KPIs.
Mandatory Requirements for the role:
- You must hold full Australian Citizenship
- You will be required to complete a Federal Police Check
- You will be required to obtain a Working with Children Card prior to commencement
Benefits:
- ASAP start
- 6-month casual temporary assignment with potential for a further extension
- Full time hours Monday to Friday - 7.5 hours per day
- Brisbane CBD location, and potential for hybrid working arrangements.
- $54.88 - $58.53 per hour + super
Frequently asked questions
Who is hiring for the APS4 Administration and Client Support Officer role?
Halcyon Knights is hiring for the APS4 Administration and Client Support Officer position, a Shazamme client. Apply directly on the employer's career site.
Where is the APS4 Administration and Client Support Officer job located?
The APS4 Administration and Client Support Officer role with Halcyon Knights is based in Brisbane, QLD, AU.
What does the APS4 Administration and Client Support Officer role pay?
Halcyon Knights lists the APS4 Administration and Client Support Officer role at AUD 35–60 per hour.
Is the APS4 Administration and Client Support Officer role full-time or contract?
This is a full time position at Halcyon Knights.
What experience level is the APS4 Administration and Client Support Officer role?
The APS4 Administration and Client Support Officer position is aimed at mid-level candidates.
How do I apply for the APS4 Administration and Client Support Officer role at Halcyon Knights?
Apply directly on Halcyon Knights's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.